Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,391 Reviews)
Rating breakdown 2,391 reviews
5 Stars
1,443
4 Stars
548
3 Stars
171
2 Stars
92
1 Star
137
85%of customers recommend this product.
(
1,850 out of
2,186)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
4
Great use of space!
on January 16, 2021
Posted by: Lizzie45
from San Bruno, CA
After 12 years of having our KitchenAid fridge we had to find a replacement and after online searches and reviewing we decided to go with this GE model. Love the extra space and style of the refrigerator the only thing I don’t like is the water dispenser were you almost have to use two hands to fill up your glass versus just pushing an area on our old fridge and having it self dispense. Also noticing the water that comes out of the dispenser isn’t as cold as it was when we first got it, hopefully not a major issue.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Worth the Wait!
on January 27, 2021
Posted by: Hawoo
from Mt Pleasant, SC
Our search and patience were rewarded upon delivery of our GE Profile refrigerator. Like most people, we required a size to fit an existing opening. We specifically wanted a counter depth unit, with interior filtered water, and an ice maker below. This affords you more storage space above. Surprisingly, most manufacturers do not offer this option. The reliability of GE Profile unit was a no brainer.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
The ice maker leaks
on January 30, 2021
Posted by: LeslieDTG
from New York
The fridge is good with lots of usable space but the icemaker leaks into the ice tray causing the cubes in the back to turn into a solid block ice
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 4, 2021
Hi LeslieDTG,
Thanks for leaving a review. We're sorry to hear about your icemaker leaking, we can understand how this would be frustrating.
We'd recommend taking a look at the following articles to see if they help:
Ice clumping: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
Icemaker leaking: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19092
We hope that this helps! Stay safe.
Michael@GEA
Thanks for leaving a review. We're sorry to hear about your icemaker leaking, we can understand how this would be frustrating.
We'd recommend taking a look at the following articles to see if they help:
Ice clumping: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
Icemaker leaking: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19092
We hope that this helps! Stay safe.
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Profile Refrigerator with bottom Freezer
on February 12, 2021
Posted by: LJP77
from New Hampshire
This is a roomy refrigerator providing ability for trays or tall storage items easily. I am quite surprised by the strength needed to open the freezer drawer. The suction is very strong which is great for the food but could be difficult for someone who is older or weaker.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, March 3, 2021
Hello LJP77,
Thanks so much for taking time to review your refrigerator. We do apologize for any difficulty experienced opening the freezer drawer. We can understand your concern. If your doors are always hard to open:
Try rubbing paraffin wax or petroleum jelly along the edges of the entire gasket. Paraffin wax is used for canning and is safe for use around food.
Do not use candle wax as it may contain chemicals that are not safe for use around food.
We hope these tips are helpful. Keep in touch with us. Mike@GEA
Thanks so much for taking time to review your refrigerator. We do apologize for any difficulty experienced opening the freezer drawer. We can understand your concern. If your doors are always hard to open:
Try rubbing paraffin wax or petroleum jelly along the edges of the entire gasket. Paraffin wax is used for canning and is safe for use around food.
Do not use candle wax as it may contain chemicals that are not safe for use around food.
We hope these tips are helpful. Keep in touch with us. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge with tons of space !
on February 14, 2021
Posted by: Blkwht1
from Amelia Island, Florida
We had a side by side in our last home - hated the tiny freezer and fridge. This one is a HUGE improvement - tons of space in fridge and freezer drawers.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful Fridge but it scratches easy
on February 18, 2021
Posted by: McChris
from Michigan
We’ve had the fridge for about a month now. Spent quite a bit of time researching for such a big purchase. Shelves are sturdy! And nothing appears to be cheap. Research the filters and the different ways to accommodate others. We also have two toddlers so we opted for the interior dispensers. We have also noticed the produce does last much longer than it did. Nothing appears cheap with this fridge.
The one very disappointing thing about the fridge is how easy it is to scratch the exterior. We purchased the slate version which was beautiful for about a day. That was so disappointing after loving this fridge so much.
The one very disappointing thing about the fridge is how easy it is to scratch the exterior. We purchased the slate version which was beautiful for about a day. That was so disappointing after loving this fridge so much.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy HannahGEA, GEA, March 3, 2021
Hello McChris, Thanks for reaching out! We are so pleased to hear that you are mostly satisfied with your new refrigerator. We welcome your feedback and take it very seriously. If you need any assistance in the future, please feel free to reach out! Thanks for your feedback! -HannahGEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Enjoying it for 3 weeks so far
on February 20, 2021
Posted by: MsWaterview
from Coastal Southern California
I love the spacious, completely visible and useful interior. I like the door storage...not only is it spacious but a very user friendly design. The deli/meat drawer is flexible and cool. I fits EXACTLY in my space with a fingernail width on each side. The four star is because I am still getting to know it (I had a side by side for 20 years) and because the water spout seems not to be useable with one hand. Otherwise it is great!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, February 24, 2021
Hello MsWaterview - Thanks for your review. We're so glad you love your new refrigerator! We’re sure you’ll enjoy the many nice features it has to offer. Thank you for your feedback regarding the water dispenser. We will be sure to pass this on to the appropriate team for future design and development. Thanks for making GE Appliances a part of your home!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Roomy inside
on March 3, 2021
Posted by: Huntgirl
from Sonoma, CA
Love the looks. It replaced my GE Profile bought in 2012. Only complaint is the high pitch hum when running. Doesn't make the noise every time but enough that I notice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com