Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,391 Reviews)
Rating breakdown 2,391 reviews
5 Stars
1,443
4 Stars
548
3 Stars
171
2 Stars
92
1 Star
137
85%of customers recommend this product.
(
1,850 out of
2,186)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
4
Organized well
on July 3, 2019
Posted by: Reety
from Palos Verdes CA
We are very happy with our new refrigerator freezer. It is counter depth so for a bigger family it might be too small. However for the two of us it is perfect. The door compartments hold a surprising amount of food. I wish the vegetable bin was a little larger. The freezer was more accessible with better visibility then some brands’ counter depth models. the ice somehow doesn’t not stick together like our old GE side by side model where the ice was stored at the top. I assume that has to do with the defrost cycle. I love the lighting inside. Everything is easy to see.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Spacious and clean.
on July 16, 2019
Posted by: Hugoclee
from Kitty Hawk
Fits perfectly and has a great amount of room and makes a huge amount of ice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Shrieking fridge drove me from house
on July 17, 2019
Posted by: GEdeaf
from Tucson
Bought it 3 years ago, and it has become increasingly noisy. Now it literally shrieks so loud I have to leave the house. Replaced ice maker 6 months ago, now the refrigerator compartment won’t cool, but it still makes a horrible noise. I would not purchase this again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances , July 18, 2019
Hello! We apologize for your experience and understand your frustration. Please have your refrigerator checked by a service technician. Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
If further assistance is needed, please email your details to eResponse@ge.com. Thanks for your feedback.
If further assistance is needed, please email your details to eResponse@ge.com. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great storage space.
on July 23, 2019
Posted by: Grandma farms
Once slate gets dirty it is hard to clean. SS handles are always dirty. Love the storage in this fridge. I was expecting it to be smaller.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
AWFUL
on July 29, 2019
Posted by: mkoff
from Stockbridge, Mass
Endless humming and noise from this....makes me crazy...dont really like the french door mechanism....cumbersome
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances , July 31, 2019
Hello mkoff - Thanks for posting a review. We appreciate your feedback. New refrigerators do sound different from older models since they have more features and use newer technology. Please take a look at page 45 in your manual for normal sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-3.pdf
Written by a customer while visiting geappliances.com
Customer Rating
3
Quality Issues
on September 5, 2019
Posted by: Andy 1969
from Otisco, Indiana
Ice maker quit working after 1 month. Freezer door hangs up when you close it.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy SHARON@GEA, GE_Appliances , September 6, 2019
Hello Andy 1969 - Thanks for choosing GE. We apologize for any inconvenience Please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com
Customer Rating
3
Ample & adjustable space
on September 28, 2019
Posted by: AZ home owner
from Arizona
There is ample and adjustable space inside the refrigerator, but stainless steel exterior scratches easily and hard to keep clear of fingerprints. Water dispenser is inside so you have to hold refrigerator door open to get water. Bottom freezer door is difficult to open. I have to brace against refrigerator doors to open freezer drawer. I would not select this refrigerator again.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy SHARON@GEA, GE_Appliances , October 1, 2019
Hello AZ home owner - Thanks for your review. For more help with your refrigerator concerns, please reach out to us by email at the following link so we may review your situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your feedback and look forward to hearing from you.
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
2
Freezer hard to open
on October 5, 2019
Posted by: Linda Unhappy
from Dallas, OR
I thought we would love this fridge with it’s extra features but it takes two hands to open the freezer. My mom isn’t strong enough to open at all. The technician said that is the way the vacuum system works. So disappointed!!
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy SHARON@GEA, GE_Appliances , October 8, 2019
Hello Linda - We appreciate your feedback. If your refrigerator doors are always hard to open: Try rubbing paraffin wax or petroleum jelly along the edges of the entire gasket. Paraffin wax is used for canning and is safe for use around food. Please see: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18946
We hope this helps. Thanks for making GE Appliances a part of your home!
We hope this helps. Thanks for making GE Appliances a part of your home!
Written by a customer while visiting geappliances.com