Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,410 Reviews)
Rating breakdown 2,410 reviews
5 Stars
1,449
4 Stars
553
3 Stars
174
2 Stars
93
1 Star
141
85%of customers recommend this product.
(
1,860 out of
2,200)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
4
Exactly what I wanted
on June 6, 2019
Posted by: jo2019
from Collegeville, PA
I love this refrigerator. Lots of storage both in the refrigerator and freezer. Easy access to everything. I didn't give if 5 stars because when it runs it's kinda of a loud hum. If that could be fixed, it would be perfect.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Fit in My Kitchen
on June 17, 2019
Posted by: mamag56
from Omaha, NE
I was looking for a counter depth refrigerator. This one was perfect. It has all the extras I was looking for. Love the ice maker in the freezer and the cold water button in the frig. Both are easy to access. No mess with dripping water or dropped ice cubes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Organized well
on July 3, 2019
Posted by: Reety
from Palos Verdes CA
We are very happy with our new refrigerator freezer. It is counter depth so for a bigger family it might be too small. However for the two of us it is perfect. The door compartments hold a surprising amount of food. I wish the vegetable bin was a little larger. The freezer was more accessible with better visibility then some brands’ counter depth models. the ice somehow doesn’t not stick together like our old GE side by side model where the ice was stored at the top. I assume that has to do with the defrost cycle. I love the lighting inside. Everything is easy to see.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Spacious and clean.
on July 16, 2019
Posted by: Hugoclee
from Kitty Hawk
Fits perfectly and has a great amount of room and makes a huge amount of ice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Shrieking fridge drove me from house
on July 17, 2019
Posted by: GEdeaf
from Tucson
Bought it 3 years ago, and it has become increasingly noisy. Now it literally shrieks so loud I have to leave the house. Replaced ice maker 6 months ago, now the refrigerator compartment won’t cool, but it still makes a horrible noise. I would not purchase this again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances , July 18, 2019
Hello! We apologize for your experience and understand your frustration. Please have your refrigerator checked by a service technician. Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
If further assistance is needed, please email your details to eResponse@ge.com. Thanks for your feedback.
If further assistance is needed, please email your details to eResponse@ge.com. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great storage space.
on July 23, 2019
Posted by: Grandma farms
Once slate gets dirty it is hard to clean. SS handles are always dirty. Love the storage in this fridge. I was expecting it to be smaller.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
AWFUL
on July 29, 2019
Posted by: mkoff
from Stockbridge, Mass
Endless humming and noise from this....makes me crazy...dont really like the french door mechanism....cumbersome
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances , July 31, 2019
Hello mkoff - Thanks for posting a review. We appreciate your feedback. New refrigerators do sound different from older models since they have more features and use newer technology. Please take a look at page 45 in your manual for normal sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-3.pdf
Written by a customer while visiting geappliances.com
Customer Rating
3
Quality Issues
on September 5, 2019
Posted by: Andy 1969
from Otisco, Indiana
Ice maker quit working after 1 month. Freezer door hangs up when you close it.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy SHARON@GEA, GE_Appliances , September 6, 2019
Hello Andy 1969 - Thanks for choosing GE. We apologize for any inconvenience Please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com