Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,410 Reviews)
Rating breakdown 2,410 reviews
5 Stars
1,449
4 Stars
553
3 Stars
174
2 Stars
93
1 Star
141
85%of customers recommend this product.
(
1,860 out of
2,200)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
5
Barb,
on October 26, 2025
Posted by: Barb O 68
from Monroe CT
[This review was collected as part of a promotion.] I love my new fridge. I've had a side by side forever. There is so much more room in this style
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far, so good!
on October 27, 2025
Posted by: TN Peach
[This review was collected as part of a promotion.] I’ve used the fridge for about 4 months and am pleased with it, overall. Cools well. Alerts when the door is left open. Only issue I’ve experienced is that the interior water dispenser is awkwardly placed and doesn’t seem very sturdy for the long-term. However, it’s holding up so far.
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect size.
on October 30, 2025
Posted by: Mrsmith010
[This review was collected as part of a promotion.] I have wanted a counter depth refrigerator for some time now and I finally settled on the GE profile with French doors. I was worried about the capacity, but quickly realized that I didn’t need a deeper refrigerator where I could store expired products. The shelves are nice and the refrigerator lighting is excellent. It would be nice with the freezer. Space was a little bit larger, but that’s the sacrifice you make for the counter depth.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Fridge
on November 11, 2025
Posted by: GE proff
[This review was collected as part of a promotion.] It’s not deep enough, makes more noise than expected and the water is a little awkward to get.
Response from geappliances.comBy Adrian, GE_Appliances, November 11, 2025
We have provided some normal operating sounds for this refrigerator on page 45 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--170s5gi6--/d0b4e5f8e545a0f8fac0aae3c6a2061c3c5de582.pdf
Your feedback is extremely important to us, and we will pass these comments regarding the depth and internal water dispenser along to our product team to review.
Your feedback is extremely important to us, and we will pass these comments regarding the depth and internal water dispenser along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall good refrigerator
on November 28, 2025
Posted by: Makanan
from Dayton ,OH
[This review was collected as part of a promotion.] Have been liking our new replacement(3 months) however just last night left door started sticking and making loud noise upon closing(?)
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
One Major Drawback
on December 6, 2025
Posted by: Nick6317
from Clinton, NJ
[This review was collected as part of a promotion.] The french doors are too hard to close. If you keep the alarm on it is constantly going off. Maybe the left door with flap more difficult but right door closes with no push back.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great size
on December 28, 2025
Posted by: Nurse Bob
[This review was collected as part of a promotion.] Our new home limited what size fridge we could purhcase. Given the options, this GE fridge was the best. So far, my partner and I love it. It's wasy to clean and keeps the food fresh. While we would have liked an external water dispenser, having it inside the fridge hasn't been an issue. It was a littel blessing in disguise to not have a bigger fridge: less food waste. I also really like that it's bright inside, makes it easy to see all you have.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Hunk of Junk
on January 2, 2026
Posted by: DandR
This fridge has been a hunk of junk since we bought it. Thankfully we purchased a warranty. The compressors had to be replaced within a year of purchase. We woke up this morning and the fridge is not cooling. It’s 7 years old. Time for a new fridge and it definitely won’t be a GE.
Response from geappliances.comBy Sarah, GE_Appliances, January 6, 2026
We apologize that you've had multiple issues with the refrigerator, and we'd like to assist with the cooling issue you're having. We recommend checking the door gaskets to ensure they have no tears, and are able to seal completely. More information about what to try for a cooling issue is available at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If you currently have extended warranty coverage for the refrigerator and aren't able to solve the issue with troubleshooting, we recommend working with your warranty company to address this matter.
If you no longer have warranty coverage for the refrigerator, our Bodewell service team can be reached at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.geappliances.com/ge/service-and-support/service.htm
If you currently have extended warranty coverage for the refrigerator and aren't able to solve the issue with troubleshooting, we recommend working with your warranty company to address this matter.
If you no longer have warranty coverage for the refrigerator, our Bodewell service team can be reached at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com