Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,410 Reviews)
Rating breakdown 2,410 reviews
5 Stars
1,449
4 Stars
553
3 Stars
174
2 Stars
93
1 Star
141
85%of customers recommend this product.
(
1,860 out of
2,200)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
5
Best Storage
on September 27, 2025
Posted by: GoPios
Fantastic design with great storage in the doors and phenomenal bright lighting
Written by a customer while visiting geappliances.com
Customer Rating
4
basic fridge
on October 1, 2025
Posted by: scuttle
[This review was collected as part of a promotion.] Your shelving guides are way too cheap. You entertainment your doors are way too hard to close and your freezer section is way too difficult to push in. In this day and age you should be able to figure something better out I'm sure other people do cheap is not always the answer. Thank you
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks nice, bad ice maker
on October 8, 2025
Posted by: apv17
It's a nice looking fridge, love that the water dispenser is inside. The ice maker in the freezer offers more space in the fridge section. However, with it being only 3 months old, we are having issues with the ice maker. There is one section of the ice maker that continues to get jammed, creating loud noises/humming coming from freezer. This happens at least once a day.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, October 9, 2025
We'd like to assist with the jam you are noticing in the icemaker.
Frozen ice in the bucket can cause only crushed ice to be dispensed or keep ice from dispensing at all. The bucket can be removed and rinsed with warm water. If the condition reappears, the icemaker may be leaking or overfilling which would require service. You can schedule one of our Bodewell technicians to come out for diagnostics by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Frozen ice in the bucket can cause only crushed ice to be dispensed or keep ice from dispensing at all. The bucket can be removed and rinsed with warm water. If the condition reappears, the icemaker may be leaking or overfilling which would require service. You can schedule one of our Bodewell technicians to come out for diagnostics by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Stay away
on October 9, 2025
Posted by: Hate it2025
Garbage. Freeze stopped working after 10 days, two days later the refrigerator also stopped coolomb
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, October 9, 2025
We want to help you with your refrigerator. We recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Spacious
on October 14, 2025
Posted by: Sophiredup
from Florida
[This review was collected as part of a promotion.] Love how spacious this fridge is. We can put a lot of groceries in. I love that it has great depth!
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful, well-designed refrigerator
on October 16, 2025
Posted by: motherof picasso
[This review was collected as part of a promotion.] We just replaced our 17 year old GE Profile refrigerator with this one and we love it. The French doors provide much better space and the freezer is still roomy. Best of all, it is very easy to clean. Love the fingerprint resistant surface.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Sarah, GE_Appliances, October 30, 2025
We appreciate your loyalty to our brand, and we’re glad to hear you’re loving your new refrigerator’s capacity, how easy it is to clean, etc. We’re confident the refrigerator will serve your needs well for many years to come, just as your old refrigerator did. Enjoy!
Written by a customer while visiting geappliances.com
Customer Rating
3
Too early for a solid review
on October 20, 2025
Posted by: JulieOhio2025
[This review was collected as part of a promotion.] Only had it for a few months so I can't really rate it. I wish it was a cubic foot larger but next size up was too big for area.
Response from geappliances.comBy Jonathon, GE_Appliances, October 21, 2025
We know that it can take a little bit of time to really get to know an appliance. We appreciate the early feedback though and we're confident it is going to serve you for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 23, 2025
Posted by: Porterusaf
from Ny
Awesome. Fulfill all expectations as advertised. Best
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com