Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,410 Reviews)
Rating breakdown 2,410 reviews
5 Stars
1,449
4 Stars
553
3 Stars
174
2 Stars
93
1 Star
141
85%of customers recommend this product.
(
1,860 out of
2,200)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
5
Refrigerator
on August 22, 2025
Posted by: ChimHood
We've only been using the refrigerator for one month, but so-far-so-good.
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of crap
on August 22, 2025
Posted by: GE crappy appliances suck
from Oregon
Don’t waste your time or money. This fridge is a pile of crap. The icemaker has never worked correctly. The refrigerator temperature is not consistent build quality is poor. The semi trapezoidal freezer drawer is a pain to use for any useful storage. Don’t buy GE. If I were a wealthy person I would quickly haul this piece of crap to the recycling facility immediately.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, August 26, 2025
We'd like to help out with the icemaker not producing ice and with your refrigerator not keeping cool.
In regards to the icemaker not making ice, we suggest checking to see if the water filter is clogged or needing to be replaced. You will also want to check if any ice cubes are blocking the ice mold. You can view additional troubleshooting tips in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
For your refrigerator not cooling properly, we first recommend checking for any gaps or holes around the door seal. This will cause the temperature to increase and overall reduce the performance. Large containers in back may block the flow of cold air and adversely affect the temperatures in the refrigerator. Move tall items forward so they don't block the air flow. You can view more troubleshooting tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If you are still experiencing issues, we suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
In regards to the icemaker not making ice, we suggest checking to see if the water filter is clogged or needing to be replaced. You will also want to check if any ice cubes are blocking the ice mold. You can view additional troubleshooting tips in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
For your refrigerator not cooling properly, we first recommend checking for any gaps or holes around the door seal. This will cause the temperature to increase and overall reduce the performance. Large containers in back may block the flow of cold air and adversely affect the temperatures in the refrigerator. Move tall items forward so they don't block the air flow. You can view more troubleshooting tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If you are still experiencing issues, we suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
4
Water dispenser button issues
on September 3, 2025
Posted by: gunnels
[This review was collected as part of a promotion.] This is a good fridge so far (45 days in). All the features, especially the ice maker, are in good working order. The only issue is the in-door water dispenser. The water spout is short and difficult to get a liquid container underneath so it won't spill. The water dispenser button takes my wife's full strength to depress. I am hoping that these features indicate structural sturdiness and a robust design but only time will tell.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
A good fit
on September 6, 2025
Posted by: ricrice
from Lubbock, TX
[This review was collected as part of a promotion.] Reliable, smaller for better fit. Can reach in the back. Clean handles.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so Good!
on September 16, 2025
Posted by: jbw25
[This review was collected as part of a promotion.] Great capacity and layout. Perfect dimensions for my area. Hard to fit some regular drinks on the shelving without removing the lower shelf completely - have put on the door instead. Would be better if the internal water could be filled by using your glass to hold down the "on" button. Awkward to press that and hold the glass.
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE new fridge
on September 16, 2025
Posted by: Outdoorgrl
[This review was collected as part of a promotion.] The lighting in this fridge is phenomenal. The deep shelves in the doors holds much more than my previous side by side. I bought the French Door unit The freezer holds a large amount of food. I like they have a crisper for veggies and one for fruits, but you can choose the setting to be both as well
Written by a customer while visiting geappliances.com
Customer Rating
2
Bad product line
on September 21, 2025
Posted by: Ed1995
from Adairsville, Ga
I'm not a fan of this product line. I will be replacing the refrigerator with another brand. The ice maker doesn't freeze ice completely before it dumps. It leaks water from the bottom with the water turned off. The tray doesn't stay on track on the freezer when it opens and closes. I'm now unsatisfied with GE products. I will be replacing the dishwasher with the set for a 3rd time. That's a whole different issue... but it leaks water too.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, September 23, 2025
We are sorry that our brand of products has not lived up to your expectations due to the refrigerator icemaker and freezer drawers. The leaking of water when the water is turned off, is not normal and we advise scheduling service to get this issue properly addressed. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Better than I even expected!!
on September 23, 2025
Posted by: scottsdalemom
[This review was collected as part of a promotion.] Love it! Bigger than I thought it would be for a counter depth. Looks perfect in our kitchen.
Written by a customer while visiting geappliances.com