Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,391 Reviews)
Rating breakdown 2,391 reviews
5 Stars
1,443
4 Stars
548
3 Stars
171
2 Stars
92
1 Star
137
85%of customers recommend this product.
(
1,850 out of
2,186)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
1
freezer does not cool/freeze
on June 28, 2025
Posted by: Iska Polski
from vienna va 22182
Installed this morning after 4 hours freezer does not freeze
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, July 3, 2025
We'd like to assist you with your refrigerator freezer. On average, it takes a refrigerator about 24 hours to reach a stable temperature upon initial startup or each time the settings are changed on the temperature controls.
If the fresh food or freezer compartment is less than 3/4 (three-quarters) full or if the doors are opened frequently, it may take longer than 24 hours for the temperature to stabilize.
Be sure to limit door openings while it's stabilizing. If there is still no sign of cooling within this time, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
If the fresh food or freezer compartment is less than 3/4 (three-quarters) full or if the doors are opened frequently, it may take longer than 24 hours for the temperature to stabilize.
Be sure to limit door openings while it's stabilizing. If there is still no sign of cooling within this time, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the space we save!
on June 30, 2025
Posted by: New kitchen 13
I recently purchased a GE Profile refrigerator in counter depth and love it! Very spacious with even being counter depth. The look is very sleek and modern. I like the inside water option and the ice maker is fantastic with the amount of ice it makes
Written by a customer while visiting geappliances.com
Customer Rating
2
Won’t buy this type again due to capacity.
on July 7, 2025
Posted by: jp26
from Washington
The Profile GE refrigerator’s capacity isn’t sufficient for me. I have a Frigidaire model that is my backup in the garage and I have more space in that French door model.
Also, the GE inside water dispenser is cumbersome to use.
Also, the GE inside water dispenser is cumbersome to use.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Diego, GE_Appliances, July 11, 2025
Thank you for taking the time into leaving us a review. We are going to pass your comments regarding the unit's capacity and water dispenser along to our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
4
Early review
on July 10, 2025
Posted by: Libbylu19
from Illinois
Have only had the refrigerator for about a month. So far, I have concerns about how long it takes to make ice, the amount of ice and it’s cooling ability. The unit doesn’t have a very big ice bin so we go through it quickly. The problem is it seems to take a while to make ice. Working on figuring out best place for milk and such. Love the look of the refrigerator and seems to have plenty of storage room.
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
great product
on July 15, 2025
Posted by: ZTP2
Generous capacity, laid out in an efficient way. Very quiet
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 15, 2025
Posted by: Sgt Bob 89
from Wallkill, NY
Love the internal space features. Have lots of room for different items and different cold setting for various products. This presents less freezing for delicate veggies like lettuce!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Counter Depth Model
on July 15, 2025
Posted by: BsFan
from Massachusetts
We needed a counter depth model and this GE was the best. The shelving is adjustable so it allows you to store taller bottles and drink pitchers. We like the deli/cheese drawer as well. The freezer has enough space to store many items and the some shelf on the door is nice when you have small items so they will not get lost in the bottom of the freezer.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and ease of use.
on July 15, 2025
Posted by: Mikey Butch
from Hudsonville MI
We are very satisfied with our refrigerator it is user friendly. We love the ice maker and ample storage.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com