Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,391 Reviews)
Rating breakdown 2,391 reviews
5 Stars
1,443
4 Stars
548
3 Stars
171
2 Stars
92
1 Star
137
85%of customers recommend this product.
(
1,850 out of
2,186)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
3
Love my new GE refrigerator!
on March 2, 2025
Posted by: ZJoker
from Maywood NJ
We try to stay with GE products and chose this model for it's design and that it was Made in the USA.
It has a bright interior and we like the new door alarm, since unlike our past GE model, the doors do not close without some effort.
It has a bright interior and we like the new door alarm, since unlike our past GE model, the doors do not close without some effort.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, March 3, 2025
Thanks for sharing your review on your new refrigerator. We're thrilled to see you are loving it. We want to help out with the doors. If your refrigerator is not leveled properly, the doors will not shut on their own. The refrigerator needs to be 1/4" higher in the front than the rear.
You can find instructions for leveling your refrigerator here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
You can find instructions for leveling your refrigerator here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Roomy and Sleek
on March 4, 2025
Posted by: Dramamum
I have been so happy with this refrigerator. My previous one was larger so I was concerned about losing space. I have repeatedly told my husband how surprised I am at how roomy it really is. I don’t feel like I’ve sacrificed any space and still have some room to spare. It is easy to see things and the door pockets are roomy. I also like the drop down a lot below the butter box.
Written by a customer while visiting geappliances.com
Customer Rating
5
So far, great
on March 6, 2025
Posted by: Desert slug
from Las Vegas, NV
We've had the fridge about a month now, and we're quite happy with it. Although we replaced a refrigerator of the same size, this one feels much bigger. At first I was wary of the huge door bins, which make the shelves rather shallow. But the tons of condiments that we use only occasionally (and forget about) all fit in the door. My husband did cut some nonslip mat for those bins so that things wouldn't shift easily. The shelves are left for cans of seltzer, leftovers, eggs, and a few other things that we can see pretty well. It also seems to be working well, keeping temperatures steady. I'm glad we chose this mode.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the features of this model.
on March 24, 2025
Posted by: Bill5353
from Greenfield, Wisconsin
We love the design and capacity of our new GE refrigerator/freezer. It's the second time we've purchased one in our last two moves.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall nice fridge
on March 28, 2025
Posted by: Af2000
from Dearborn, MI
Overall a very nice fridge, very flexible and streamlined. Seems to be built well. Streamlined looks and nice to have true independent controls for fridge and freezer. Unlike other fridges, does not stink of plastic which is great. Design issue: the water connection is in a strange place and at an angle where it is a poor design requiring either additional fittings (90) or bending the baffle as I had to (and delivery company also said they have to with the GE). Not a good design for installation and making sure cross thread does not occur. Other than that - seems like a good unit.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful product.
on March 29, 2025
Posted by: LoriRey
from Estacada oregon
Does not freeze anymore. This is the second one in a little over five years to quit.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 1, 2025
We'd like to assist you with your refrigerator freezer no longer freezing. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall happy
on April 4, 2025
Posted by: 2022 oven
from FL
So far as really good fridge. I struggle with the one long meat drawer as I have to open both fridge doors to open it. The water inside fridge is Really tough to access and although recommended to have inside fridge because of FL humidity...it isn't user friendly and they said the fridge shut down when getting water. It dispenses too slowly and hard on my hands. Otherwise we really like tge storage and space.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features:
on April 6, 2025
Posted by: CJO1
This refrigerator/freezer appliance is top of the line. The water dispenser is inside the fridge which keeps my front door spotless of water stains.
I would recommend this to a friend!
Response from geappliances.comBy Adrian, GE_Appliances, April 16, 2025
We are elated that you are loving your new refrigerator and its internal water dispenser. This is such a beautiful model with many great features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your refrigerator for many years to come!
Written by a customer while visiting geappliances.com