Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,391 Reviews)
Rating breakdown 2,391 reviews
5 Stars
1,443
4 Stars
548
3 Stars
171
2 Stars
92
1 Star
137
85%of customers recommend this product.
(
1,850 out of
2,186)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
4
Pretty Good
on December 13, 2023
Posted by: Freeze It Now
I like the French doors and inside storage of the upper refrigerator. The lower freezer is more difficult to store things than a traditional upper freezer. It’s more difficult to find things you freeze.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on December 17, 2023
Posted by: Cassie999
Absolutely love it! Counter depth takes some getting used to.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Defroster clogs up all the time :-(
on December 20, 2023
Posted by: charles18
from santa cruz ca
EXCEPT for the design of the defroster drainage system, it works fine.
However, every few weeks it is necessary to remove the ice buildup underneath the freezer drawer. It is a slab of perhaps ½" thick by 12" by 24". The defrost drain tube clogs up and does not send water to an evaporation pan. Instead it runs down the inside of the freezer area and builds up, until it runs out the front of the fridge onto the floor
However, every few weeks it is necessary to remove the ice buildup underneath the freezer drawer. It is a slab of perhaps ½" thick by 12" by 24". The defrost drain tube clogs up and does not send water to an evaporation pan. Instead it runs down the inside of the freezer area and builds up, until it runs out the front of the fridge onto the floor
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Kacie, GE_Appliances, January 2, 2024
Hey there - We sincerely apologize for the inconvenience you've experienced with your refrigerator and appreciate you bringing this issue to our attention. Your feedback is crucial to our continuous improvement, and we want to assure you that we take your concerns seriously. We'll share your comments, excluding the design of the defroster drainage system, with our team for future consideration. Regarding the issue with the defrost drain tube, we recommend scheduling service to have it inspected. You can do so by calling our GE Appliances Consumer Service at 1-800-432-2737. If you have any additional questions or need further assistance, feel free to reach out to us on social media. We're always here to help! -Kacie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on December 21, 2023
Posted by: Newpad
Love our new frig. Roomie, fits all our needs. Water inside is great with automatic ice maker.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic Fridge!
on December 23, 2023
Posted by: Susiem 22
from St. Louis, Mo
Love this Fridge! It is very spacious, love the lighting and finger print resistant doors! Great addition to our new Kitchen. 5 out of 5 stars!!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good looking
on December 25, 2023
Posted by: None at all ever
from Santa Ana, CA
Very attractive. like that it is shallower than my former one. easier to access items.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent start!
on January 1, 2024
Posted by: Speedy Gonzalez
from Washington
Eight days in and we are happy! Stove top and both ovens have worked perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
GE PROFILE refrigeratorPWE23KYNHFS
on January 3, 2024
Posted by: ROCky Balboa
from Michigan
Well appointed drawers,simple but functional design nice exterior well package and visibility of each shelves well appointed.minimalist but functional and well designed.plastic parts could use a little more thickness.had to adjust the freezer drawer due to misalignment.Delivery guys resolved the issue.
I would recommend this to a friend!
Features
5
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com