Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,410 Reviews)
Rating breakdown 2,410 reviews
5 Stars
1,449
4 Stars
553
3 Stars
174
2 Stars
93
1 Star
141
85%of customers recommend this product.
(
1,860 out of
2,200)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
5
GE refrigerator review
on September 23, 2023
Posted by: Kokomlh48
from Central coast CA
It’s a great appliance. Very roomy & I love all of the interior lights!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Does exactly what I need it to do
on September 25, 2023
Posted by: Bmherr
from Cincinnati
Overall, I'm happy with my refrigerator. The only reason I didn't give it 5 stars is because some of the shelves and storage features are clunky and need some user testing improvement.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Meh
on September 25, 2023
Posted by: AStarck
from Boston
Nice refrigerator but at two years old the freezer completely died and the fridge gradually got worse over a couple weeks.
I would recommend this to a friend!
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 26, 2023
Hi there,
Thank you for taking the time to leave a review on our GE Profile Series french-door refrigerator. We are sorry to hear that the freezer died within 2 years of use, and has gradually gotten worse. We recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on our GE Profile Series french-door refrigerator. We are sorry to hear that the freezer died within 2 years of use, and has gradually gotten worse. We recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
AnnieRB
on September 27, 2023
Posted by: AnnieRB
from DE
Great product. Does seem to have condensation in the bins. P
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEAppliances, Adrian@GEAppliances, October 4, 2023
Hi! We appreciate you for taking the time to leave us a review. We are ecstatic you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great!! Love it
on September 30, 2023
Posted by: madams54
LOVE LOVE LOVE this refrigerator. Replacing a super expensive Samsung that has been nothing but problems. This GE model is sleek, fits perfectly and is great for a smaller family. Large freezer, but as it is counter depth, the space in the refrigerator is a little limited. Very quiet, unlike that Samsung disaster.
Response from geappliances.comBy Jonathon@GEAppliances, Jonathon@GEAppliances, October 5, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're glad to see that you've been enjoying your new refrigerator. You've made an excellent choice.
One of our favorite features on this model is the gorgeous LED lighting. It really helps with visibility and finding any item you need inside. Overall, we know you are going to enjoy this for many years to come.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
One of our favorite features on this model is the gorgeous LED lighting. It really helps with visibility and finding any item you need inside. Overall, we know you are going to enjoy this for many years to come.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 3, 2023
Posted by: Tommer124
from Newtown Square, PA
Great amount of storage. The doors have perfectly sized compartments for your bottles of ketchup, mayo,etc.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Great for 1.5 years till it broke.
on October 6, 2023
Posted by: Great till it broke
from Brooklyn NY
Refrigerator worked great for 1 year 6 months. Then the compressor broke. 23 days to wait for parts and service to fix it.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, October 6, 2023
Hello,
We’re so sorry to hear that your refrigerator has given you trouble. We know how important cold food storage is, and we understand being upset when your compressor stops working so unexpectedly. We do see that you have an existing case with us; we have updated the case with your review and your case manager will be in touch as soon as possible. If you have any questions, we encourage you to reach out directly to your case manager and they’d be more than happy to help. Thank you for taking the time to leave us your feedback and please feel free to contact us with anything you may need. -MichaelB@GEAppliances
We’re so sorry to hear that your refrigerator has given you trouble. We know how important cold food storage is, and we understand being upset when your compressor stops working so unexpectedly. We do see that you have an existing case with us; we have updated the case with your review and your case manager will be in touch as soon as possible. If you have any questions, we encourage you to reach out directly to your case manager and they’d be more than happy to help. Thank you for taking the time to leave us your feedback and please feel free to contact us with anything you may need. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Attractive.
on October 10, 2023
Posted by: Panda5
Attractive with a good amount of storage space. Special features like deli or meat drawer are very helpful. It meets our needs.
Response from geappliances.comBy Charlie@GEAppliances, October 13, 2023
Hello,
Thank you so much for taking a moment to connect and share your review. We're glad to see that you've been enjoying your new refrigerator. You've made an excellent choice. One of our favorite features on this model is the gorgeous LED lighting. It really helps with visibility and finding any item you need inside. Overall, we know you are going to enjoy this for many years to come. Let us know if you have any questions, we're always happy to help.
-Charlie@GEAppliances
Thank you so much for taking a moment to connect and share your review. We're glad to see that you've been enjoying your new refrigerator. You've made an excellent choice. One of our favorite features on this model is the gorgeous LED lighting. It really helps with visibility and finding any item you need inside. Overall, we know you are going to enjoy this for many years to come. Let us know if you have any questions, we're always happy to help.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com