Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,391 Reviews)
Rating breakdown 2,391 reviews
5 Stars
1,443
4 Stars
548
3 Stars
171
2 Stars
92
1 Star
137
85%of customers recommend this product.
(
1,850 out of
2,186)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
4
Rocky Start, Good Finish
on September 9, 2023
Posted by: BreezerBoy
from Boston Suburbs
This is a nice fridge. Much improvement over our previous workhorse. Having the fridge section above and the freezer below helps my wife's back, and we can easily see everything. It has kept the right temperature since day one. The water dispenser and ice maker both work well. Note that the ice maker makes some interesting sounds when you might not expect it. The interior water dispenser frees up a ton of space in the door. However, I have to take points away for GE quality control. Our fridge arrived with minor cosmetic flaws on the right hand door. The store we bought it from was good about getting another from GE. It showed up with two dings, so back it went. The second replacement was fine. And the freezer compartment did not close properly until I played with the support bolts. Since then, it's all been good.
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the features and the space!
on September 15, 2023
Posted by: JAK92
from Madison, WI
So far, so good. However, it has only been installed for about a week. It is a "counter depth" appliance and I am loving that since it doesn't stick out as far and in my teeny tiny kitchen, that is a plus. There is a LOT of space for condiments in the door shelves making them easy to see. It feels like other items on the interior shelves will also not "get lost". When I unloaded the old fridge, I had two large open jars of olives and the same of sliced dill pickles. Who knew - I couldn't see them. So while the shelves are not as deep as the old fridge, there is also more cubic feet available in both the freezer area and the fridge. I also like that a gallon of milk fits in the door shelves. Time will tell if my love affair continues with this appliance.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good storage on doors.
on September 21, 2023
Posted by: Bobdog06
from Maryland
Good use of space for the counter depth option. The depth of some fridges makes them very small. This has a good size for the depth.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GE refrigerator review
on September 23, 2023
Posted by: Kokomlh48
from Central coast CA
It’s a great appliance. Very roomy & I love all of the interior lights!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Does exactly what I need it to do
on September 25, 2023
Posted by: Bmherr
from Cincinnati
Overall, I'm happy with my refrigerator. The only reason I didn't give it 5 stars is because some of the shelves and storage features are clunky and need some user testing improvement.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Meh
on September 25, 2023
Posted by: AStarck
from Boston
Nice refrigerator but at two years old the freezer completely died and the fridge gradually got worse over a couple weeks.
I would recommend this to a friend!
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 26, 2023
Hi there,
Thank you for taking the time to leave a review on our GE Profile Series french-door refrigerator. We are sorry to hear that the freezer died within 2 years of use, and has gradually gotten worse. We recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on our GE Profile Series french-door refrigerator. We are sorry to hear that the freezer died within 2 years of use, and has gradually gotten worse. We recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
AnnieRB
on September 27, 2023
Posted by: AnnieRB
from DE
Great product. Does seem to have condensation in the bins. P
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEAppliances, Adrian@GEAppliances, October 4, 2023
Hi! We appreciate you for taking the time to leave us a review. We are ecstatic you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great!! Love it
on September 30, 2023
Posted by: madams54
LOVE LOVE LOVE this refrigerator. Replacing a super expensive Samsung that has been nothing but problems. This GE model is sleek, fits perfectly and is great for a smaller family. Large freezer, but as it is counter depth, the space in the refrigerator is a little limited. Very quiet, unlike that Samsung disaster.
Response from geappliances.comBy Jonathon@GEAppliances, Jonathon@GEAppliances, October 5, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're glad to see that you've been enjoying your new refrigerator. You've made an excellent choice.
One of our favorite features on this model is the gorgeous LED lighting. It really helps with visibility and finding any item you need inside. Overall, we know you are going to enjoy this for many years to come.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
One of our favorite features on this model is the gorgeous LED lighting. It really helps with visibility and finding any item you need inside. Overall, we know you are going to enjoy this for many years to come.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com