Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,410 Reviews)
Rating breakdown 2,410 reviews
5 Stars
1,449
4 Stars
553
3 Stars
174
2 Stars
93
1 Star
141
85%of customers recommend this product.
(
1,860 out of
2,200)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
5
Great counter depth refrigerator.
on August 31, 2023
Posted by: Mrryan44
Love this refrigerators. Plenty of space for being counter depth. Ice make in the bottom freezer allows for lots of door space. Easy reading and use of temperature control settings. Door closer alarms helpful. Have not used the smart controls yet.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Freezer
on September 5, 2023
Posted by: VIA DEL CABALLO
from Encinitas CA
I think once Dreezer is fixed I would give it a 5 star.
Features
5
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 6, 2023
Hello! Thank you for leaving us a review. We are so sorry to hear that your freezer is not working as designed. We see that you have a service appointment in place for issues with your freezer. We are confident that our technicians will be able to get this issue properly diagnosed and resolved as quickly as possible. We appreciate you choosing GE Appliances for your home, and once your freezer is fixed, we know you'll enjoy your beautiful new refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Shallow depth fridge
on September 6, 2023
Posted by: KaAlLe
this fridge is very shallow, but has great door space.
ice maker is great.
ice maker is great.
Response from geappliances.comBy Jonathon@GEA, GE Appliances , September 7, 2023
Hello - Thank you for taking a moment to connect and share your review. We're sorry that the depth isn't what was expected. However, we are happy to se you are liking the door layout and icemaker.
We're going to take a moment to share this with our product team, this way we can start looking for ways that we can improve our models going forward and make them even better. Thank you again for sharing this with us.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We're going to take a moment to share this with our product team, this way we can start looking for ways that we can improve our models going forward and make them even better. Thank you again for sharing this with us.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Strange Door
on September 6, 2023
Posted by: SaintAndrews
from Scottsdale AZ
The doors dont close easily. Dont quite understand the point of that
Otherwise it keeps things cold
Otherwise it keeps things cold
Features
3
Performance
3
Quality
4
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 8, 2023
Hi there,
Thank you for taking the time to leave a review on your GE Profile Series french-door refrigerator. We are sorry to hear that the doors do not close easily. We're happy to provide some guidance!
If the refrigerator door does not close properly:
- Level the refrigerator per the installation Instructions.
- Re-Align the refrigerator door.
- Check for items in the refrigerator blocking the door from closing.
You can view page 39 of the owners manual at the link below for instructions on how to properly level your refrigerator doors:
https://products-salsify.geappliances.com/image/upload/s--0Uvw1DZx--/77ef7899241bca14a5b69fa0f938fc04099afd5f.pdf?_ga=2.97388631.958305912.1694098782-1100713441.1674245189
Thanks for checking with us, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Profile Series french-door refrigerator. We are sorry to hear that the doors do not close easily. We're happy to provide some guidance!
If the refrigerator door does not close properly:
- Level the refrigerator per the installation Instructions.
- Re-Align the refrigerator door.
- Check for items in the refrigerator blocking the door from closing.
You can view page 39 of the owners manual at the link below for instructions on how to properly level your refrigerator doors:
https://products-salsify.geappliances.com/image/upload/s--0Uvw1DZx--/77ef7899241bca14a5b69fa0f938fc04099afd5f.pdf?_ga=2.97388631.958305912.1694098782-1100713441.1674245189
Thanks for checking with us, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
All around a great refrigerator.
on September 7, 2023
Posted by: Suzegal
from South Jersey
Love the lights inside. Love the temp adjustment on the door with the alarm if the door is held open too long. I love the internal ice maker and the little shelf for herbs, etc. I love that the outside is magnetic and very easy to keep clean. I have counter depth. I can’t lose stuff inside the back! Only thing I would change is the button to dispense water inside is a little difficult to push. I like that the water filter is on the side and not on the top inside.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Rocky Start, Good Finish
on September 9, 2023
Posted by: BreezerBoy
from Boston Suburbs
This is a nice fridge. Much improvement over our previous workhorse. Having the fridge section above and the freezer below helps my wife's back, and we can easily see everything. It has kept the right temperature since day one. The water dispenser and ice maker both work well. Note that the ice maker makes some interesting sounds when you might not expect it. The interior water dispenser frees up a ton of space in the door. However, I have to take points away for GE quality control. Our fridge arrived with minor cosmetic flaws on the right hand door. The store we bought it from was good about getting another from GE. It showed up with two dings, so back it went. The second replacement was fine. And the freezer compartment did not close properly until I played with the support bolts. Since then, it's all been good.
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the features and the space!
on September 15, 2023
Posted by: JAK92
from Madison, WI
So far, so good. However, it has only been installed for about a week. It is a "counter depth" appliance and I am loving that since it doesn't stick out as far and in my teeny tiny kitchen, that is a plus. There is a LOT of space for condiments in the door shelves making them easy to see. It feels like other items on the interior shelves will also not "get lost". When I unloaded the old fridge, I had two large open jars of olives and the same of sliced dill pickles. Who knew - I couldn't see them. So while the shelves are not as deep as the old fridge, there is also more cubic feet available in both the freezer area and the fridge. I also like that a gallon of milk fits in the door shelves. Time will tell if my love affair continues with this appliance.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good storage on doors.
on September 21, 2023
Posted by: Bobdog06
from Maryland
Good use of space for the counter depth option. The depth of some fridges makes them very small. This has a good size for the depth.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com