Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,391 Reviews)
Rating breakdown 2,391 reviews
5 Stars
1,443
4 Stars
548
3 Stars
171
2 Stars
92
1 Star
137
85%of customers recommend this product.
(
1,850 out of
2,186)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
5
Very happy
on August 26, 2023
Posted by: Ice lover Paula
from Burlington ct
Dry happy with overall performance of the refrigerator. Ice maker works excellent also.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
The French door style is pretty helpful
on August 27, 2023
Posted by: SeanWM
from Pacific NW
So far, awesome! We hope it lasts for a long time
I would recommend this to a friend!
Features
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Need to tweak this model more!
on August 31, 2023
Posted by: pumpkinrose
from Hawaii
The refrigerator isn't what I expected it to be. The inside filtered water is often room temp instead of cold. I guess the refrigerator only stores a small amount of water to release as filtered. Not a good design. The way the French door close is not what I expected. To always remember to close the left side first is ridiculous. And lastly, the freezer door is finicky. We haven't had this refrigerator that long and I bet the freezer door has been ajar at least 4 times.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , September 5, 2023
Hello - Thank you so much for taking out some time to connect and share your review. We're sorry to see that this refrigerator hasn't exceeded your expectations. That is never the goal we are aiming for.
We are going to be taking this information and sending it over to our product team to review. This way we can start looking for improvements that we can add going forward. We strive to make the best appliance out there and your feedback really helps out a lot. Also, we recommend checking to make sure that the refrigerator is completely level, as this will allow the doors to close properly and securely.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We are going to be taking this information and sending it over to our product team to review. This way we can start looking for improvements that we can add going forward. We strive to make the best appliance out there and your feedback really helps out a lot. Also, we recommend checking to make sure that the refrigerator is completely level, as this will allow the doors to close properly and securely.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great counter depth refrigerator.
on August 31, 2023
Posted by: Mrryan44
Love this refrigerators. Plenty of space for being counter depth. Ice make in the bottom freezer allows for lots of door space. Easy reading and use of temperature control settings. Door closer alarms helpful. Have not used the smart controls yet.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Freezer
on September 5, 2023
Posted by: VIA DEL CABALLO
from Encinitas CA
I think once Dreezer is fixed I would give it a 5 star.
Features
5
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 6, 2023
Hello! Thank you for leaving us a review. We are so sorry to hear that your freezer is not working as designed. We see that you have a service appointment in place for issues with your freezer. We are confident that our technicians will be able to get this issue properly diagnosed and resolved as quickly as possible. We appreciate you choosing GE Appliances for your home, and once your freezer is fixed, we know you'll enjoy your beautiful new refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Shallow depth fridge
on September 6, 2023
Posted by: KaAlLe
this fridge is very shallow, but has great door space.
ice maker is great.
ice maker is great.
Response from geappliances.comBy Jonathon@GEA, GE Appliances , September 7, 2023
Hello - Thank you for taking a moment to connect and share your review. We're sorry that the depth isn't what was expected. However, we are happy to se you are liking the door layout and icemaker.
We're going to take a moment to share this with our product team, this way we can start looking for ways that we can improve our models going forward and make them even better. Thank you again for sharing this with us.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We're going to take a moment to share this with our product team, this way we can start looking for ways that we can improve our models going forward and make them even better. Thank you again for sharing this with us.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Strange Door
on September 6, 2023
Posted by: SaintAndrews
from Scottsdale AZ
The doors dont close easily. Dont quite understand the point of that
Otherwise it keeps things cold
Otherwise it keeps things cold
Features
3
Performance
3
Quality
4
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 8, 2023
Hi there,
Thank you for taking the time to leave a review on your GE Profile Series french-door refrigerator. We are sorry to hear that the doors do not close easily. We're happy to provide some guidance!
If the refrigerator door does not close properly:
- Level the refrigerator per the installation Instructions.
- Re-Align the refrigerator door.
- Check for items in the refrigerator blocking the door from closing.
You can view page 39 of the owners manual at the link below for instructions on how to properly level your refrigerator doors:
https://products-salsify.geappliances.com/image/upload/s--0Uvw1DZx--/77ef7899241bca14a5b69fa0f938fc04099afd5f.pdf?_ga=2.97388631.958305912.1694098782-1100713441.1674245189
Thanks for checking with us, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Profile Series french-door refrigerator. We are sorry to hear that the doors do not close easily. We're happy to provide some guidance!
If the refrigerator door does not close properly:
- Level the refrigerator per the installation Instructions.
- Re-Align the refrigerator door.
- Check for items in the refrigerator blocking the door from closing.
You can view page 39 of the owners manual at the link below for instructions on how to properly level your refrigerator doors:
https://products-salsify.geappliances.com/image/upload/s--0Uvw1DZx--/77ef7899241bca14a5b69fa0f938fc04099afd5f.pdf?_ga=2.97388631.958305912.1694098782-1100713441.1674245189
Thanks for checking with us, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
All around a great refrigerator.
on September 7, 2023
Posted by: Suzegal
from South Jersey
Love the lights inside. Love the temp adjustment on the door with the alarm if the door is held open too long. I love the internal ice maker and the little shelf for herbs, etc. I love that the outside is magnetic and very easy to keep clean. I have counter depth. I can’t lose stuff inside the back! Only thing I would change is the button to dispense water inside is a little difficult to push. I like that the water filter is on the side and not on the top inside.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com