Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,410 Reviews)
Rating breakdown 2,410 reviews
5 Stars
1,449
4 Stars
553
3 Stars
174
2 Stars
93
1 Star
141
85%of customers recommend this product.
(
1,860 out of
2,200)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
5
Perfect size
on July 16, 2023
Posted by: ClaudiaR
from Andover, MA
Perfect size for our family, nice looking appliance
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
New Refrig
on July 24, 2023
Posted by: Barb365
from Pleasanton, Ca
Love the new counter depth refrigerator. Fits perfectly in the spot.
Written by a customer while visiting geappliances.com
Customer Rating
4
Just chillin
on July 24, 2023
Posted by: NEB 1018
Love the refrigerator. Not a fan of the water dispenser since it takes two hands to fill bottle. Makes ice really quickly.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice refrigerator
on July 26, 2023
Posted by: Dan 1601
from Great Falls MT
Refrigerator is very sleek and attractive however the freezer drawer is difficult to close securely (it tends to bounce back open (ajar) if you’re not careful.
Features
5
Performance
5
Quality
3
Value
4
Response from geappliances.comBy MichaelBatGEA, GEAppliances, July 27, 2023
Hello,
We’re happy to hear that you’ve been enjoying the attractive appearance of your new refrigerator, but we’re sorry that you’ve had trouble with the freezer door not closing as expected. Cold food storage is incredibly important, and a door that pops open can be concerning. We recommend ensuring that nothing is blocking the door from closing, such as a box or ice cubes. The article below also provides some other things you can check out on your own.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34403
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEA
We’re happy to hear that you’ve been enjoying the attractive appearance of your new refrigerator, but we’re sorry that you’ve had trouble with the freezer door not closing as expected. Cold food storage is incredibly important, and a door that pops open can be concerning. We recommend ensuring that nothing is blocking the door from closing, such as a box or ice cubes. The article below also provides some other things you can check out on your own.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34403
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall very happy
on July 26, 2023
Posted by: Mamark
from California
Overall very happy with it. Gave it a four because the compressor is a louder than I expected. Also my old GE was definitely better built with fewer plastic parts.
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Great features.
on July 27, 2023
Posted by: Willrock
from Greensboro, GA
It's what we were looking for but it has a hum when running and the seal around the freezer door does not seal properly creating some moisture then ice forms. This occurs on one side of the freezer door. Need to wipe up the moisture continuously. Love the slate color. Otherwise, the GE Profile is a great product. I wish it was perfect.
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, July 27, 2023
Hi,
We appreciate you leaving a review for this refrigerator. It's important for your refrigerator to close properly, so we'd like to offer some assistance with your unit. One of our agents will reach out to you for more information via email. Thank you for your patience throughout this time.
We'll talk to you soon.
-Sylvia@GEA
We appreciate you leaving a review for this refrigerator. It's important for your refrigerator to close properly, so we'd like to offer some assistance with your unit. One of our agents will reach out to you for more information via email. Thank you for your patience throughout this time.
We'll talk to you soon.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect fit!
on July 31, 2023
Posted by: MGM311
from New Jersey
So far so good! The refrigerator fits my space perfect and works well.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice looking
on August 1, 2023
Posted by: Chefziggy1973
from Toledo Ohio
The refrigerator is nice the water filter is on the top for easy access the ice maker makes a lot of ice and the water spout is inside which takes a little getting used to but it makes sense
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 2, 2023
Hello! Thank you for providing us with your valuable feedback. We are ecstatic to hear that you are enjoying your new refrigerator and its internal water filter. This is such a beautiful model with many great features that we're sure you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your new refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com