Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,410 Reviews)
Rating breakdown 2,410 reviews
5 Stars
1,449
4 Stars
553
3 Stars
174
2 Stars
93
1 Star
141
85%of customers recommend this product.
(
1,860 out of
2,200)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
5
awesome product
on August 17, 2017
Posted by: JRH13
from Millsap, TX, United States
We completed our new build with a full lone of Profile. This is our first experience with fridge on top and freezer below, and we love it. Less bending over to see whats in there, less wasted food cause we didn't see and forgot about.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very satisfied
on August 27, 2017
Posted by: jojo5ooo
from Bay City, MI, United States
Several years ago we purchased a new gas stove in slate. I hadn't looked much at the refrigerators as I didn't need one at the time. I was horrified to find out the slate refrigerators lacked a selection. I have a galley kitchen. The refrigerators have grown since our last purchase 14 years ago. Luckily the slate color is popular and GE is always adding new styles. I really had to look hard to find something that would work. Fortunately, we had our kitchen remodeled so the builder had our dimensions for the get go. He bumped out the drywall behind the frig and went into our staircase in the basement a few inches. Then finished it off nicely so it wouldn't look odd. Those extra 5 inches make a huge difference.
I'm very happy with this purchase. I debated over the ice maker in the door or not. I chose the extra space over the ice maker. I've never had one before so I do not miss it. The water quality in the frig is good. It's cold and tastes good. If you tried to fill a water bottle I guess you would say it comes out slow but for a glass of water its fine. Its quiet, easy to keep clean and it looks great. The shelves are adjustable so it gives you a lot of flexibility. I tried pushing the half shelf back for several weeks and it just didn't do it for me. I took the left top shelf out completely and everybody likes it better. (to many wine bottles I guess) So that flexibility comes in handy.
My only complaint about this refrigerator is the ice maker. As the bin fills up, the ice flies out the back and goes under the frig. Not a problem, just shut the ice maker off. Well, you have to be a contortionist to reach the on/off switch inside. The switch is so deep into the back of the frig I can barely reach it. They really need to move it.
Overall, I would highly recommend this refrigerator.
I'm very happy with this purchase. I debated over the ice maker in the door or not. I chose the extra space over the ice maker. I've never had one before so I do not miss it. The water quality in the frig is good. It's cold and tastes good. If you tried to fill a water bottle I guess you would say it comes out slow but for a glass of water its fine. Its quiet, easy to keep clean and it looks great. The shelves are adjustable so it gives you a lot of flexibility. I tried pushing the half shelf back for several weeks and it just didn't do it for me. I took the left top shelf out completely and everybody likes it better. (to many wine bottles I guess) So that flexibility comes in handy.
My only complaint about this refrigerator is the ice maker. As the bin fills up, the ice flies out the back and goes under the frig. Not a problem, just shut the ice maker off. Well, you have to be a contortionist to reach the on/off switch inside. The switch is so deep into the back of the frig I can barely reach it. They really need to move it.
Overall, I would highly recommend this refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
very easy to find things an organize
on September 8, 2017
Posted by: jeanneS3
from Flemington, NJ, United States
we fit a lot of items in here. It is handy to have with water spout for cold water. I love the ice maker and the drawers in the freezer make it very easy to organize.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfectly Fit My Fridge needs
on September 16, 2017
Posted by: Coffeebarlaw
from Memphis, TN, United States
I had very specific requirements for a fridge. I wanted a water dispenser but due to my very large, very smart, dog I needed an appliance that had an inside dispenser. This fit the bill perfectly. I'm 6'0 and founds both the freezer and the fridge part to be at a perfect height for me. This appliance is shockingly quiet even when making ice. I'm very satisfied with my purchase!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Love the layout and the look BUT
on September 24, 2017
Posted by: 01Fanny
from NY, United States
This refrigerator has an efficient design and is very attractive. HOWEVER, we have had it for 9 months and the refrigerator is FREEZING our food
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy BRENDAat GE, GE Appliances, September 26, 2017
Hello 01Fanny,
Thank you for taking the time to write a review on your refrigerator. We regret your experience. Please click on the link below for troubleshooting tips:
http://bit.ly/2k0khZK
We hope this is helpful. If you continue experiencing issues, please schedule an appointment with a GE Service Technician by calling 1-800-432-2737. We appreciate your feedback.
Thank you for taking the time to write a review on your refrigerator. We regret your experience. Please click on the link below for troubleshooting tips:
http://bit.ly/2k0khZK
We hope this is helpful. If you continue experiencing issues, please schedule an appointment with a GE Service Technician by calling 1-800-432-2737. We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
Solid fridge
on October 6, 2017
Posted by: Johnrw
from Cary, NC, United States
A bit noisier than I would like. But not enough to make a formal complaint.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful refrigerator!
on October 12, 2017
Posted by: Youthful Jan
from Bellevue, WA, United States
I bought my GE Profile Series when my previous Amana broke. I shopped around looking for something similar. When I saw the GE, I was amazed! Not only gorgeous, inside and out, but tons of room! I love the freezer - so perfect! I am more than pleased and would purchase another GE refriegerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Average
on October 14, 2017
Posted by: Quickcel
I bought it a month ago and the bottom drawer keeps getting off the track and it's a little loud
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
2
Response from geappliances.comBy JILLatGEA, GE Appliances, October 16, 2017
Hello. We appreciate your taking the time to write your review on your refrigerator. This is not something we would expect to hear and we're sorry for your experience. We recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. Your model comes with a full one year warranty that covers any manufacturing issue. You can schedule an appointment online at:
http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
Thank you, again, for your feedback.
http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com