Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,410 Reviews)
Rating breakdown 2,410 reviews
5 Stars
1,449
4 Stars
553
3 Stars
174
2 Stars
93
1 Star
141
85%of customers recommend this product.
(
1,860 out of
2,200)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
1
Quit after 2 months!
on July 19, 2022
Posted by: JavaQueen
from Ohio
Ordered this refrigerator in August of 2021 as part of a kitchen update. After a long backorder wait, finally received it in May of 2022. Then in July of 2022 it quits cooling because the compressor failed. Meanwhile, our 22-year-old Whirlpool is still humming away with no problem. Good thing we hung onto it!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, July 27, 2022
Hi there, thank you for bringing this to our attention. We're so sorry to hear your refrigerator stopped cooling after just two months. This would be such a let down and we're happy to help.
We first recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We’re confident our technician will be able to get you taken care of. In addition, we'd like to further look into this for you so please be on the lookout for an email from our team. We look forward to getting in touch.
Guy@GEA
We first recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We’re confident our technician will be able to get you taken care of. In addition, we'd like to further look into this for you so please be on the lookout for an email from our team. We look forward to getting in touch.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Spacious and Beautiful Addition to Our Kitchen
on July 19, 2022
Posted by: Foodie in Michigan
from Benzie County, MI
I’m very pleased with the way the counter depth fits and the storage space.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks great, doesn't cool
on July 20, 2022
Posted by: Colorado Michael
from Broomfield, CO
I like GE products. I believe this is a fluke that ours does not work out of the box.
I would recommend this to a friend!
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Pablo @ GE Appliances, GE Appliances, July 21, 2022
Hey there. We're incredibly happy to know you're part of the GEA family and have been satisfied with our products. While we're glad to see that you're enjoying the appearance, features and value of this refrigerator, we hate to know that you're having cooling issues so soon after your purchase.
We're glad to see that there is already a service appointment scheduled for the unit and we are very confident that our technician will be able to provide the right assistance to solve this issue.
Please let us know if you have any other questions or concerns. We're always happy to help.
Pablo@GEA
We're glad to see that there is already a service appointment scheduled for the unit and we are very confident that our technician will be able to provide the right assistance to solve this issue.
Please let us know if you have any other questions or concerns. We're always happy to help.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
New Fridge - Counter Depth Profile
on July 21, 2022
Posted by: Mike Artist
from Marlton, NJ
Just received fridge today! Beautiful and very spacious!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Profile Refrigerator
on July 22, 2022
Posted by: Markymarla
from Jacksonville, Florida
We love our GE refrigerator. The storage space in the refrigerator and freezer is awesome
I would recommend this to a friend!
Features
2
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Exactly what we were looking for!
on July 22, 2022
Posted by: Newman1515
from Philly
Perfect size and configuration for our needs. Love the seal on the doors. This thing really seals tight when closed. Great LED lighting. Love the way cold air is distributed throughout the cabinet. Beautiful stainless exterior.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Our Frig
on July 23, 2022
Posted by: Runner Dave
from Melbourne, FL
Nice useable layout. Miss water and ice accessibility outside door but knew this when we ordered that it was inside only. Like bottom freezer and sliding drawers. Fits opening perfectly.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
New refrigerator GE Profile
on July 23, 2022
Posted by: T122661
Just received the new fridge today and it is very quite and looks great. Can't wait to load it with all the fresh veggies from our garden.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com