Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,410 Reviews)
Rating breakdown 2,410 reviews
5 Stars
1,449
4 Stars
553
3 Stars
174
2 Stars
93
1 Star
141
85%of customers recommend this product.
(
1,860 out of
2,200)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
3
Loud compressor
on July 9, 2022
Posted by: Whippets
from West Chester, PA
It looks very nice. It’s is however the loudest refrigerator we have ever had. If we push really hard against the door it quiets down but we can’t live our lives holding the frig door.
The water inside the door is awkward and leaks when we fill a glass. We are requesting service and will circle back if they fix the issues.
The water inside the door is awkward and leaks when we fill a glass. We are requesting service and will circle back if they fix the issues.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Pablo @ GE Appliances, GE Appliances, July 15, 2022
Hi there!
We are sorry to hear about the troubles you have been dealing with regarding the noise levels and water dispenser on your refrigerator. We know these can be very tedious situations to deal with.
All refrigerators will make noises and sounds due to the way they function. These should be considered normal as long as they fall within a certain criteria. You can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.187697707.248898840.1657543108-371522835.1657303390
A few water drops after dispensing water are normal and should not be a concern. If you want to minimize this from happening, you can go here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39516&_ga=2.179823143.248898840.1657543108-371522835.1657303390
If you still want to schedule a service appointment after looking at the information above, you can call: 1-800-432-2737. Or do it online here: https://www.geappliances.com/ge/service-and-support/service.htm?_ga=2.187697707.248898840.1657543108-371522835.1657303390
Hope you are able to resolve these issues. Please let us know if there is anything else we can help you with.
Have a great one!
Pablo@GEA
We are sorry to hear about the troubles you have been dealing with regarding the noise levels and water dispenser on your refrigerator. We know these can be very tedious situations to deal with.
All refrigerators will make noises and sounds due to the way they function. These should be considered normal as long as they fall within a certain criteria. You can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.187697707.248898840.1657543108-371522835.1657303390
A few water drops after dispensing water are normal and should not be a concern. If you want to minimize this from happening, you can go here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39516&_ga=2.179823143.248898840.1657543108-371522835.1657303390
If you still want to schedule a service appointment after looking at the information above, you can call: 1-800-432-2737. Or do it online here: https://www.geappliances.com/ge/service-and-support/service.htm?_ga=2.187697707.248898840.1657543108-371522835.1657303390
Hope you are able to resolve these issues. Please let us know if there is anything else we can help you with.
Have a great one!
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke after one week. Still not repaired!
on July 12, 2022
Posted by: FridgeCB
Fridge installed and after one week needs a whole new compressor. Still not repaired with no specific date or replacement appliance. Very little Communication on when it will be fixed. Super disappointed with this entire GE experience
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, July 22, 2022
Oh goodness!
We're awfully sorry to hear that your refrigerator needs a new compressor and understand how aggravating that is. Your concern about the communication is also understandable. One of our agents is going to email you soon to provide some assistance on this matter. All the best. Mike@GEA
We're awfully sorry to hear that your refrigerator needs a new compressor and understand how aggravating that is. Your concern about the communication is also understandable. One of our agents is going to email you soon to provide some assistance on this matter. All the best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Interior Lighting
on July 14, 2022
Posted by: Karenb74
from Springfield VA
The interior lighting is well directed and I like the gradual brightening after I open the door.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Roomy!
on July 15, 2022
Posted by: snowman8
from Emerald City, WA
Even tho this GE fridge is smaller than our old refrigerator there is more room inside the and layout is more efficient. We were afraid of the bottom freezer being an unorganized mess but the top drawer keeps items separate.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great size, tons of space
on July 15, 2022
Posted by: Cbeest
from Monmouth OR
This is my 2nd GE. Just moved into a new home and I was so sad to leave my GE fridge at my old house when I moved. I was so thrilled to be able to get the same model. I absolutely love this fridge. My friends with "other" brands have repairs after a year....not me! I would highly recommend this refrigerator.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice looking!
on July 17, 2022
Posted by: buckeyegirl25
from galena oh
Lighting inside makes it look upscale. My husband says it seems small, but I think you just have to get used to more space on the doors and less on the shelves. You can see everything well, less chance of things getting pushed to the back where you can't see them. Ice cubes have a nice shape to them. It was noisy at first but quieted down after a few days.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Roomy interior for counter depth refrigerator
on July 17, 2022
Posted by: Agnes76
from Staten Island, NY
This refrigerator is roomy than my old refrigerator and has a very sleek appearance. I replaced my 11 year old Samsung because it was no longer cooling properly. I have two refrigerator thermometers in this refrigerator in addition to the build in thermometer. it seems that the internal temperature is not consistent throughout the interior. I set the temperature at 36 degrees and both of the other thermometers consistently register 40 - 44 degrees while the built-in thermometer consistently registers 36 degrees, even after I have had the door open for a while when loading groceries. I do not feel that the internal temperature reading is accurate or temperature consistent throughout the interior. My old refrigerator had a water dispenser on the outside of the door and this refrigerator has the water dispenser located on the inside of the refrigerator. I do not think this is convenient or energy efficient, since the door must remain open while accessing water.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, July 26, 2022
Hi there, thank you for taking the time to reach out to us. We're glad to know you're finding your refrigerator to be so spacious and sleek, but we're sorry the temperature doesn't seem to be remaining consistent. We can see how this might be a tad worrisome, so for the best help we'd recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We’re confident our technician will be able to get you taken care of if needed and we’re wishing you the best. Let us know if you need anything else.
Guy@GEA
We’re confident our technician will be able to get you taken care of if needed and we’re wishing you the best. Let us know if you need anything else.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Space is awesom
on July 18, 2022
Posted by: JimP117
from Bradenton, FL
Love the dual door. Can see all the items inside. Great features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com