Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3 out of 5
4.3
(2,391 Reviews)
Open Ratings Snapshot
Rating breakdown 2,391 reviews
5 Stars
1,443
4 Stars
548
3 Stars
171
2 Stars
92
1 Star
137
85%of customers recommend this product. 
(
1,850 out of 2,186
)
Best Buy Privacy Policy
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
5 out of 5
5
GE REFRIGERATOR
on May 25, 2022
Posted by: Marie20
from madison, wis
We are very happy with our new refrigerator. Having the water dispenser inside is much better. With our old refrig. there was always water splashed all over the door. Also having the ice in the freezer and not adding that extra freezer section into the upper door will make for a much better product. And because of this change the unit is so quiet.
I would recommend this to a friend!
Features
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy Kianna@GEAGEAJune 24, 2022
Hello,

We're happy to hear that you are enjoying your refrigerator!

Thanks so much for the review, and should you have any additional feedback, please reach out to us!

All the best,

Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
excellent fridge .
on May 25, 2022
Posted by: Bades
from milton ma 02186
this is an awesome fridge with out all the added issues .Easy to keep clean and organized .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Response from geappliances.comBy Kianna@GEAGEAJune 24, 2022
Hello,

We're happy to hear that you are enjoying your refrigerator!

Thanks so much for the review, and should you have any additional feedback, please reach out to us!

All the best,

Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Sleek regrigerator
on May 25, 2022
Posted by: taco bear
from Wisconsin
It is cabinet depth and looks sleek. Love the water dispenser inside the refrig
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Good improvements
on May 26, 2022
Posted by: Candy 14
from Elgin IL
This refrigerator replaces a 10-year-old counter depth SS 23 cf frig that was experiencing issues. The new model shows improved space and function in both compartments. I also really appreciate the improved door seals.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Pleasantly quiet
on May 27, 2022
Posted by: GLC 1
from Easton MD
Pleasantly quiet. Deli tray would have been better split into two as both doors have to be opened to get to the tray. As to be expected the freezer compartment is a little restricted in volume as it houses the ice maker, but not a deal breaker.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
form over function
on May 29, 2022
Posted by: bbrunko
from montpelier,VA
With the kitchen remodel we got the counter depth fridge, it is smaller but has enough room for us. We have a fridge in the garage as well as a chest freezer.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Garbage refrigerator
on May 31, 2022
Posted by: Grrrrrrrrrrrrrrrrrrrr
from Honolulu
This refrigerator was fine until it stopped cooling. After FIVE service visits from a GE authorized service company, it STILL FAILED TO WORK because the coolants leaked out. There was a 2-3 week gap between each service call as new parts were ordered, so I had no functioning refrigerator for well over two months. It appears GE designed a product that can’t be repaired. DO NOT BUY!
GE asks if I would recommend this product to a friend. No, I wouldn’t even recommend it to an enemy.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Michael @ GE AppliancesGE AppliancesJune 8, 2022
Hi there,

Thanks for taking the time to leave a review for your fridge. So sorry to hear about the issues you've had here, we're sure this would be frustrating to say the least. Know that we were able to locate your case with our Consumer Relations Department and have updated it. We've also notified your case manager. They will do the best they can to review as soon as they're able.

Thank you again for your ongoing patience, it means the world.

Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Quiet, Efficient, Sharp Interior
on June 1, 2022
Posted by: starcrossed
from NYS
This refrigerator is sharp looking inside and out. Keeps temperature as indicated for both refrigerator and freezer sections. Only had it a few days. Hopefully works a long time.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting geappliances.com
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