Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,391 Reviews)
Rating breakdown 2,391 reviews
5 Stars
1,443
4 Stars
548
3 Stars
171
2 Stars
92
1 Star
137
85%of customers recommend this product.
(
1,850 out of
2,186)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
5
Best Fridge I’ve ever had!!!!!
on December 8, 2021
Posted by: delconte45
This fridge by far is the best I’ve ever had. This functions well, is quiet, and the black slate looks awesome. It’s very functional and easy to clean as well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Great Product, Terrible Customer Service
on December 8, 2021
Posted by: PCPANTHER
from Illinois
Refrigerator stopped working after 7 months. Took 2 months to get a replacement
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, December 10, 2021
Hello there,
We're quite sorry to hear that your refrigerator stopped working after 7 months and that you had a bad customer service experience. We're glad to know that you were able to get a replacement model and hope you get great use from it. Thanks for choosing GE. Mike@GEA
We're quite sorry to hear that your refrigerator stopped working after 7 months and that you had a bad customer service experience. We're glad to know that you were able to get a replacement model and hope you get great use from it. Thanks for choosing GE. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Surprisingly roomy for a counter depth frig
on December 9, 2021
Posted by: Farfix
from Lansdale, Pa
More usable space than units with in door water and ice dispense. Shelves & door storage maximizes space utilization.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Profile refridgerator
on December 10, 2021
Posted by: crapolla
from Paso Robles, Ca
I have previously owned GE Profile refrigerator, dish washer and stove. all lasted almost 30 years with no problems. When it was time to replace them I purchased the GE Profile series again for the reliability.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Value with Just the Right Features
on December 10, 2021
Posted by: MOS2050
from Rockford, IL
Even with only counter depth — a great feature — this is a BIG refrigerator, and it holds a lot! It also holds a great variety of items in both the upper refrigerator section and the lower freezer. The shallower depth makes everyone more easily seeable and reachable, and it’s all well lighted by the LED’s. The interior of the upper section is especially flexible to accommodate items of all shapes and sizes. The cold water dispenser inside works well, although a bit slowly — about 1 liquid ounce per second. The ice maker in the freezer is easy to access on the top shelf, quiet, and efficient. We appreciate the clean lines of the outside, with no openings or dispensers and fingerprint resistant stainless steel that is easy to clean and to keep clean. The controls are right on the upper door edge for easy view and changing, showing the actual and set temps for both sections. And it has an alarm that sounds if the doors are completely closed. We haven’t had it long, but we love it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful fridge
on December 12, 2021
Posted by: Alliecat070186
The doors are hard to open in my opinion. Otherwise wonderful fridge. Great space even as a counter depth.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love all my GE profile appliances.
on December 12, 2021
Posted by: SNJmom
from South Jersey
I've had GE profile in the past in a house I bought and never had any issues with them in the 12 years I lived there and we are tough on our appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped cooling almost immediately
on December 13, 2021
Posted by: Goodallmg
from Chestertown, MD
Within 2 weeks of plugging our new refrigerator in, it broke. It stopped cooling and we had to move in our old refrigerator. So frustrating!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, December 14, 2021
Hi - We hate to hear your new Profile refrigerator has stopped cooling properly and apologize for your frustration and any inconvenience this has caused you. This is certainly not the owner experience we wanted for you. If you have not already done so, please call 1-800-432-2737 to schedule an appointment for service under the terms of your warranty. We are confident GE service will be able to remedy this situation for you. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com