Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,392 Reviews)
Rating breakdown 2,392 reviews
5 Stars
1,443
4 Stars
548
3 Stars
172
2 Stars
92
1 Star
137
85%of customers recommend this product.
(
1,850 out of
2,187)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
2
Doors
on October 22, 2021
Posted by: Lee g ho
from Auburn my 13022
The doors on my refrigerator are not level. I was told the factory left off a washer
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, October 26, 2021
Hi,
We're quite sorry to hear that your refrigerator doors are not level and certainly understand how aggravating that can be. You can view instructions on how to level the refrigerator doors on page 39 of the owner's manual.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-1.pdf
Hope this helps. Mike@GEA
We're quite sorry to hear that your refrigerator doors are not level and certainly understand how aggravating that can be. You can view instructions on how to level the refrigerator doors on page 39 of the owner's manual.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-1.pdf
Hope this helps. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on October 23, 2021
Posted by: Jo Fidoke
from Columbus
This was to replace built in refrigerator and it fit right in the space. Measurements were right on.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
So much room!
on October 23, 2021
Posted by: TWA48
from Wichita, Kansas
We waited a long time for a French door fridge. We looked at many and decided we would give GE a try. Good move! the fridge is well built. We are very happy!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Definitely worth waiting for!
on October 25, 2021
Posted by: Sandy1047
from Lake Worth, Fl
We had this same model fridge for several years in Ohio. When we moved to Florida, I had to wait at least 5 months for this fridge to be delivered, but it was worth waiting for. We love it. The doors are nice and wide. The drop down tray is great for a dozen eggs. The ice maker works great and is quiet. I did not want ice and water in the door because of the mess it makes on the stainless
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Alarms even when door is shut
on October 25, 2021
Posted by: ge dissatisfaction
Door alarm broken after 18 months of use .
You can see that the door is closed and the light is still on. This is an expensive refrigerator, simple things should not be breaking this quickly. Not only does the light stay on while the door is closed, but it beeps continuously. Severely disappointed.
You can see that the door is closed and the light is still on. This is an expensive refrigerator, simple things should not be breaking this quickly. Not only does the light stay on while the door is closed, but it beeps continuously. Severely disappointed.
No, I would not recommend this to a friend.
Performance
1
Response from geappliances.comBy Guy@GEA, GE Appliances, October 26, 2021
Hi there, we're very sorry to hear your door alarm broke after just 18 months of use and that your refrigerator light it staying on even when it's closed. We can imagine how worrisome this is for you and we're happy to help.
We first suggest disconnecting power to your unit for 30 seconds. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this useful and we're wishing you the best.
Guy@GEA
We first suggest disconnecting power to your unit for 30 seconds. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this useful and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Counter Depth !!
on October 26, 2021
Posted by: Canoe
from SW Florida
Great lighting in this Profile fridge!
Finger prints ? Not any more!
Finger prints ? Not any more!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice sleek design
on October 26, 2021
Posted by: Lapitheroc
from California
I’m very happy with my new Refrigerator becuz it is fingerprint free and easy to clean with only a micro soft cloth. This is somewhat bigger and deeper than my old one and that’s also a plus. Very pleased with my purchase!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful w/Nice Features
on October 29, 2021
Posted by: ERL44
from Greensburg, PA
Very happy overall and like the features and especially the interior lighting and adjustable shelving.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com