Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,393 Reviews)
Rating breakdown 2,393 reviews
5 Stars
1,443
4 Stars
548
3 Stars
172
2 Stars
92
1 Star
138
85%of customers recommend this product.
(
1,850 out of
2,187)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
3
Good looking but needs more shelf depth
on May 2, 2021
Posted by: DonnyKerabatsos
from Massachusetts
Pros: handsome and sleek appearance with very nice finish. Good quality materials on the inside.
Cons: (1) This is a counter-depth fridge (which we need for our space), which is of course shallower than a standard-depth. For us, too much of the interior storage is in the doors, including capacity for 1-gallon jugs, which requires the shelves to recessed, and so the shelves are super shallow and the produce bins have minimal capacity. Our previous (25-yr old) GE Profile side-by-side was a great design but no longer exists. (2) The freezer is ridiculously hard to open. You have to pull so hard on the handle that the entire unit slides forward; we have taken to putting one hand on the fridge handles to stop the sliding when opening the freezer; am worried about how long that freezer handle will last (btw, yes, I know how to adjust the feet so it is not sitting on the wheels). (3) Water supply intake in the back is at a crazy angle that points directly at an obstruction, which makes it very difficult to connect the water line; it's as if none of the engineers ever tried it.
Cons: (1) This is a counter-depth fridge (which we need for our space), which is of course shallower than a standard-depth. For us, too much of the interior storage is in the doors, including capacity for 1-gallon jugs, which requires the shelves to recessed, and so the shelves are super shallow and the produce bins have minimal capacity. Our previous (25-yr old) GE Profile side-by-side was a great design but no longer exists. (2) The freezer is ridiculously hard to open. You have to pull so hard on the handle that the entire unit slides forward; we have taken to putting one hand on the fridge handles to stop the sliding when opening the freezer; am worried about how long that freezer handle will last (btw, yes, I know how to adjust the feet so it is not sitting on the wheels). (3) Water supply intake in the back is at a crazy angle that points directly at an obstruction, which makes it very difficult to connect the water line; it's as if none of the engineers ever tried it.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, May 7, 2021
Hello, thank you for your review! We're glad to hear that you have been pleased with the quality and design of your new refrigerator. We're sorry, though, that you have not enjoyed the interior capacity and usability of the freezer door and water line. We have passed your comments along to our refrigerator design and development team for future consideration and improvement. Please let us know if you have any further questions or concerns about your appliances as we are always here to help. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Versatile and attractive
on May 3, 2021
Posted by: OldBlue48
from Yardley.\, PA
Highly efficient use of space in an attractive package. Low energy use. The only drawback we have found is that the water dispenser spout is difficult to access, although manageable.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on May 4, 2021
Posted by: LindaCB21
from Little Rock AR
Easy access and loads of space. Very happy. The drawer freezer is easy to reach.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
GE refrigerator
on May 4, 2021
Posted by: Deb5567
from Florida
It’s a well built refrigerator from some other brands I looked at. Love the light tan color matches my counters. One big flaw is it is not on wheels so you can move it out like my old one. And you have to really close the door or it will come open again
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, May 7, 2021
Hello there - We truly appreciate you taking the time to post a review on your refrigerator. Your comments about the design of the door and the rollers will be passed along to our product team for future improvement. Thanks so much for making GE Appliances a part of your home! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Update
on May 5, 2021
Posted by: NDSW
from Michigan
We love the black slate finish on this model. We also like the visibilty that is provided by not having ice maker/water dispenser in the door. I can open the double doors and see everything!
The shelves do seem a little flimsy but so far have held up. (we have only used this for a month) Shelves are easy to configure though, I just wish they were a little thicker.
The shelves do seem a little flimsy but so far have held up. (we have only used this for a month) Shelves are easy to configure though, I just wish they were a little thicker.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Fits perfectly in kitchen space
on May 11, 2021
Posted by: Media1
from Burke, VA
Very nice refrigerator. The two doors in the refrigerator section allows for more space for larger items. My only complaint is that I have to open both doors to find certain items.
I would recommend this to a friend!
Features
2
Performance
2
Quality
2
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek and functional
on May 16, 2021
Posted by: Gator101
from Gainesville Fl
We love the exterior design and interior layout of this unit. The LED lights make the interior very bright. Only complaint is the ice maker often dumps a load of ice while the freezer is open resulting in most of the ice falling to the bottom of the freezer where we can’t reach it.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on May 19, 2021
Posted by: Bonnie828
from South Carolina
I love the water dispenser inside the refrigerator and the ice tray. No fingerprints on the stainless steel is a plus
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com