Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,395 Reviews)
Rating breakdown 2,395 reviews
5 Stars
1,445
4 Stars
548
3 Stars
172
2 Stars
92
1 Star
138
85%of customers recommend this product.
(
1,852 out of
2,189)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
5
Great features
on December 29, 2020
Posted by: Cc68
from BelAir,Md
Great features and cabinet depth with hidden water and ice maker. Plus it matches the rest of our GE Profile appliances
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Door doesn't close properly
on December 30, 2020
Posted by: Bonkers1
from Maricopa, AZ
The left-hand door seal does not flip and seal the refrigerator doors.
Also, the water dispenser is inside the fridge is strange- you have to use two hands - one to hold our cup and one to push the button to dispense the water.
This refrigerator was in the model home we purchased. It would not be my first choice for a refrigerator.
Also, the water dispenser is inside the fridge is strange- you have to use two hands - one to hold our cup and one to push the button to dispense the water.
This refrigerator was in the model home we purchased. It would not be my first choice for a refrigerator.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, January 19, 2021
Hello Bonkers1, thanks for reaching out to us. We're sorry your door is having a hard time sealing. We recommend viewing page 39 of your owner's manual to see how to level the refrigerator doors here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-3.pdf - If you need more specified help, you can reach out to us via e-mail here: https://www.geappliances.com/ge/service-and-support/contact.htm - We will be sure to share your other comments with our product team so that they may review for future consideration. We're wishing you the best. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to organize
on December 30, 2020
Posted by: Anonymous
from PA
It is counter depth but we can fit as much or more into it as our older, larger fridge. It helps us to organize it better. Hopefully having water inside the door will avoid it breaking.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Well Built
on December 30, 2020
Posted by: Batman001
from Michigan
I have purchased 2 of this style, the other is larger and I could not be happier with them both. Everything seems to stay fresher longer and it is easy to clean and offers a lot of usable space. I highly recommend this product.....
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Mixed Opinion
on December 30, 2020
Posted by: NELAINE
from St. Charles MO
The refrigerator is attractive and will be adequate for the two of us, but I would never recommend the GE Profile for a family of 3 or more. It’s just too shallow to hold a lot of food. The freezer is especially small. Having said that, we are particularly aggravated with the refrigerator at this time. It and 3 other appliances were installed 12/14/2020. We have had 2 service techs out in the first week with another one scheduled for 1/15/2021. First, the hose to the ice maker leaked on the floor, but it did make ice. Then, another crew came out to fix the hose installation, but now the ice maker doesn’t work. Instead, it threw water all over the freezer, and we had to take everything out and chip ice off of it. Yet another tech came to look at it and found that the spout that the water comes out of us frozen over. So we buy ice and wait for the 1/15/2021 service call. Not. Happy.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, January 19, 2021
Hello NELAINE, we're sorry about the difficulties you've had with your hose. This is definitely not what we expect for our customers and we apologize for the time you've had to spend attending to this. We will be sure to pass your other comments on to our product team so that they can evaluate for future consideration. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Spacious!
on December 30, 2020
Posted by: Lclinda
from Midlothian, VA
This is the most spacious refrigerator I’ve ever had. GE made good use of every single available inch. The flexibility of movable shelves/dividers and spaces makes it very adaptive to whatever space you need. The ice maker being inside the bottom freezer does take up space, but it's minimal. It makes ice quickly and quietly. Water dispenser inside the refrigerator wall takes a little getting used to, but no problem. I love the finger print resistant exterior. Great, LARGE refrigerator!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator!
on December 30, 2020
Posted by: Anonymous
from Brea, CA
Features are great. We are happy with purchase. Thanks!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Bright & spacious
on December 31, 2020
Posted by: Country House FV
The refrigerator area is very spacious, well lit, and the french door design makes everything easily accessible.
The freezer area is not as convenient to store and find items. Maybe a variety of interchangeable compartments that can be used only if needed/wanted and that can be easily pulled out to sort through the contents...
The freezer area is not as convenient to store and find items. Maybe a variety of interchangeable compartments that can be used only if needed/wanted and that can be easily pulled out to sort through the contents...
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com