Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,410 Reviews)
Rating breakdown 2,410 reviews
5 Stars
1,449
4 Stars
553
3 Stars
174
2 Stars
93
1 Star
141
85%of customers recommend this product.
(
1,860 out of
2,200)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
3
Great except for one big problem
on January 7, 2020
Posted by: Aelmy1012
from Memphis, TN
I generally like this refrigerator. It is surprisingly spacious for a counter depth, it's quiet, it's attractive, and it keeps things nice and cool. The problem is the freezer drawer is very difficult to open, and the freezer handle has fallen off twice since we installed the fridge 6 weeks ago. It's insanely frustating when you pay nearly $3000 for an appliance to not be able to keep a handle on the door.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
2
Value
2
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 8, 2020
Hello Aelmy1012 - Thanks for your feedback. We apologize for the difficulty and inconvenience you've experienced with your freezer handle and understand your frustration. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice sleek design, good use of interior space.
on January 11, 2020
Posted by: David215
from Media, PA
Nice design, counter depth fits in perfectly. Nice use of interior space and extra wide shelves on door. Water dispenser is on the inside which is better for us and leads to less spills on the floor which the old outside dispenser did. Only complaint is that it is a little loud when it runs.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
More room than expected!
on January 13, 2020
Posted by: Dkny
from Oakland county MI
I love this fridge! I didn’t spend a lot of time researching as my options were limited. I wanted a reasonably priced counter depth French door bottom freezer model. I’ve been so happy with how much I can fit in this fridge. The side storage containers are amazing and the best feature. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on January 13, 2020
Posted by: flabirds
from Vero Beach, FL
I do not like this style refrigerator. There have been times when doors have remained ajar because they don't swing shut like most refrigerators and instead require a firm, manual closing. The freezer door is quite difficult to open and we had problems with frost build-up initially. I don't like having to open two doors to access certain areas of the refrigerator. I don't like how the door and interior shelving are designed--doesn't seem to hold as much as my older Kitchen Aid. I actually can't think of much I do like about this unit except that it does seem to maintain a proper temperature.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 14, 2020
Hello flabirds - Thanks for posting a review on your refrigerator. We appreciate your candid feedback. We'll be sure to share your comments with our engineering staff as we continually strive to improve our products. Thank you for choosing GE Appliances for your home!
Written by a customer while visiting geappliances.com
Customer Rating
4
Very large capacity
on January 13, 2020
Posted by: KathyVa
from Cincinnati, OH
I've had this refrigerator/freezer for a couple months now. It replaced an 18-year old side by side of similar size. The french door and freezer drawer combo seems much more roomy. I love the refrigerator access for larger items. With just 2 people in our household, it never seems full. I did have a bit of concern with cleaning spots off the stainless steel finish. However after contacting customer service, they were able to let me know of a couple products to keep it spotless. Problem solved.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
So much space and so beautiful in our kitchen
on January 13, 2020
Posted by: LindsayMarq
This is our by far favorite fridge! We love the water filter inside the fridge... it has so much room and has a lot of features!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice features
on January 21, 2020
Posted by: Kbahen
It is a very nice looking refrigerator and I especially like the counter depth option. It was also one of the few refrigerators I could get without a drink dispenser on the outside which gave me an extra cubic foot of space on the inside. The icemaker is quite loud.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love everything about it
on January 21, 2020
Posted by: Riggsdiane1
from Charleston, SC
Had GE appliances before. Very satisfied with fridge
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com