Customer reviews from brother-usa.com
Brother - Network-Ready Wireless All-In-One Printer
Average customer rating
4.1
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
112
4 Stars
52
3 Stars
24
2 Stars
18
1 Star
11
77%of customers recommend this product.
(
167 out of
216)
Customer Reviews for Brother - Network-Ready Wireless All-In-One Printer
Customer Rating
4
MFC - upgrade
on September 16, 2012
Posted by: Rosenbloom
I had to finally replace my previous MFC as it plain wore out! This one is great! My husband is finally happy that he has a remote printer! Kudos, Brother for catering to 'home office' people.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very pleased
on September 21, 2012
Posted by: PoppaG
from Colorado
I was pleasantly surprised to be advised that I was eligible for a replacement for a MFC 790CW when the printer heads broke. Initially I was disappointed that the J825 did not have a message center component, but easily connected a wireless phone system (with answering function) and I was set. The J825 is doing just fine as printer, scanner, fax. The touch screen is smaller than the 790 model but is minimally acceptable. I continue to value and appreciate the tech assist from Brother's customer service operation. They have been extremely helpful over many years
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Small & Convevient
on September 21, 2012
Posted by: DaveRnPA
from Scranton, PA
Like the up front ink cartridges - you don't have to go on an internal treasure hunt to change. Scan is not as flexible as my previous Epson, specifically no preview, and changing settings is not at all obvious. Love the screen, and its' tilt angles - easy access to all options. Very satisfied overall.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not the best printer
on September 26, 2012
Posted by: pasignguy
from Pennsylvania
I have used Brother printers for a long time. I bought the MFC-J825DW about 6 weeks ago thinking it would work as well as the others I have had. It didn't, so I exchanged it for another J825, thinking I just got a bad one. It's the same as the first one was. Everything works great except when it is printing. After it has printed, what I wanted printed, it starts shooting out blank paper. Happens constantly. Even with that, I still like Brother printers.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Complicated machine
on September 26, 2012
Posted by: Claire
from FL
This would probably be a good product if I could understand the directions better. For instance, the FAX directions are confusing, and I still haven't figured out how to use it for FAX.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
nice printer
on September 28, 2012
Posted by: conrad
from florida
it does a good job of printing text and pictures. not as hard on ink as i had heard.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great Exchange
on September 30, 2012
Posted by: Mike1937
from Las Vegas, NV
With the exception of a couple of exterior blemishes, my exchange printer is tops. I have absolutely no complaints on the way it prints, copies, etc. The touch screen feature is super as is the ability to print discs with your own covers. Yes, this exchange was good. I will stick with Brother from now on.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Machine
on October 1, 2012
Posted by: dbusch91
from La Vergne, Tn.
This is the second all in printer I purchased from Brother. The first one was the MFC420cn and I thought it was nice, but this MFC-J825DW puts that one to shame. The color on it matches the item that I'm printing 100% or scanning. I like the screen on it, but it could be just a little bigger, and ink could last a little longer. Other than that I really like this machine
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com