Customer reviews from brother-usa.com
Brother - Network-Ready Wireless All-In-One Printer
Average customer rating
4.1 out of 5
4.1
(217 Reviews)
Open Ratings Snapshot
Rating breakdown 217 reviews
5 Stars
112
4 Stars
52
3 Stars
24
2 Stars
18
1 Star
11
77%of customers recommend this product. 
(
167 out of 216
)
Best Buy Privacy Policy
Customer Reviews for Brother - Network-Ready Wireless All-In-One Printer
Customer Rating
3 out of 5
3
MFC-J825DW
on August 19, 2012
Posted by: elee
from Staten Island, NY
Great price, easy setup,document print quality good but photo print grainy not good, guess I was spoiled by the HP Photosmart C7280 that it replaced.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Best replacement ever
on August 20, 2012
Posted by: smorrix
from Mount Clemens, MI
I just want to say wow. I was hesitant about replacing my MFC 295CN because I really liked the model but there were some malfunction issues with the black ink and the model needed to be relplaced. I am so happy with my new model and all the wonderful features it has. Thank You Brother.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great printer so far
on August 23, 2012
Posted by: TedF
from tucson, az
Only had a small problem getting it to recognize the black cartridge initially but the printer is working great at this point. One nit, I can't use any driver that I can find to do a scan from a linux system which, fortunately, is not a deal breaker.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
not bad
on August 23, 2012
Posted by: paul1946
from Cape Coral,Fl
This MFC-J825DW not a bad MACH. much easeyer to set up and use then my HP Office-Jet in my wifes office. I had this Mach. sinch april,2012 up till now it worked ok, printing became poor i changed all of the ink cartages they were low I replaced LC71s whit LC75s N/G called brothers and they recormed to bring to a local repair shop. It needed replacing a newone ( not a rebult ) All done lest then 7 days. the only CON the new MFC-J825DW came with LC71 INK not the LC75. Bummer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Best Purchase and Best service
on August 27, 2012
Posted by: Bling7452227
from LOS ANGELES, CA
HELLO BROTHER COMPANY I JUST WANT TO SAY THAT YOUR SERVICES ARE EXCELLENT AND YOUR WARRANTY IN YOUR PRODUCTS IS JUST SUPER EXCELLENT.. THANK YOU FOR TAKING CARE OF US( COSTUMERS), KEEP WITH YOU GREAT SERVICES..
THANK YOU FOR EVEYTHING, I WHIS THE BEST FOR YOUR COMPANY..
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Finally found a good printer that works great
on August 28, 2012
Posted by: Jacmar
from Ocala, FL
I have looked at a lot of printers, but my Brother
MFC-J82t5DW is a really great printer. I have tried all aspects of the printer except the fax portion, I am sure it will be find also. i would recommend it to anyone that is looking for a good reliable printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
No buyer's regret
on August 29, 2012
Posted by: Renee
from Fort Worth, TX
"The Brother™ MFC-J825dw inkjet all-in-one TouchScreen printer offers all the printing, scanning, copying and faxing features your small or home office needs."
They were not lying. It's efficient, doesn't waste paper or ink and does everything I need it to do and more. It has already been incredibly useful to have as I don't think age will stop this machine. So glad I did my research and purchased a Brother printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Poor Quality
on September 1, 2012
Posted by: GlennL
from Devine, TX
I have had this product for more than 60 days now. What little assembly that was required I was afraid to do , even with my wife helping, as I was afraid that all plastic unit would break. Not near the quality of a Dell or Lexmark printer. Can not get the fax to work and can not get wireless feature to work from my wife's desktop in her office less than 25 ft. away. I would not recommend this product to anyone. Paper tray is way more difficult to load than it should be. I like the touch screen and 4 cartridges vs. 2.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
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