Customer reviews from frigidaire.com
Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4
(237 Reviews)
Rating breakdown 237 reviews
5 Stars
96
4 Stars
86
3 Stars
28
2 Stars
16
1 Star
11
81%of customers recommend this product.
(
186 out of
231)
Customer Reviews for Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
2
on January 22, 2016
Posted by: awang
Shelf guards kept coming off. Thankfully Frigidaire serviced and problem seems to be fixed. Reaching in for things is hard because of how low the refigerator and shelving is.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Freezer Section Will Not freeze
on January 24, 2016
Posted by: Nellies
from Bellevue, WA, United States
I bought this 3 months ago for my garage The freezer does not get colder than 10 degrees - I put a thermometer in there to verify the temperature. Customer service told me that if the temperature is below 50 in the garage the freezer would not go below 10 degrees. The ice cream in the freezer is barely frozen. Food in the freezer is barely frozen. Very unhappy!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Freezer doesn't get cold enough
on January 27, 2016
Posted by: MikeNJ
from Warren County, NJ, United States
Freezer doesn't get cold enough to keep ice cream hard. I have it on coldest setting and it won't get below 10 degrees. It is also making loud "clicking" type noises that can be heard from 2 rooms away. Other than those issues everything else is good.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the size.
on February 4, 2016
Posted by: cheryl61
from Benton, TN
Did not like our double door. Did not feel like we had as much space.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, February 11, 2016
Cheryl61, thank you for your review. We are certainly happy to hear that you found a Frigidaire Refrigerator that meets your family needs. Thank you for being a part of our extended family. Kindest regards,
Written by a customer while visiting frigidaire.com
Customer Rating
4
large inside and door
on February 12, 2016
Posted by: mmouse
from Conroe, TX, United States
got the refrigerator 30 days ago works just fine the only issue of mine is the ice maker not producing enough ice for my liking
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Fridge
on February 13, 2016
Posted by: Shy Tiggress
from Tiffin, OH, United States
I really like the extra storage place in the door and how bigger bottles will fit. The only draw-back I have noticed is that the shelves are hard to take out for cleaning and/or reorganizing (especially the freezer shelf). I also really like the alarm that goes off if the door is left open.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
RUNS ALL THE TIME AND FREEZER RATTLES
on February 15, 2016
Posted by: nata
from California, United States
This freezer has no ice maker but something in the back of the freezer rattles. We've put cardboard to act as a shim to reduce noise but still rattles. Also the fridge runs almost all the time and is loud. I hesitate to go in the fridge because I know it is going to turn on even if door is open a couple of seconds.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Melinda , Online Outreach Specialist, February 18, 2016
Hi Nata! Allow me to thank you for purchasing our appliance and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. We would like to reach out to your personally to review your concerns and answer any questions you might have. We have attempted a connection with you via email and look forward to your reply. Kindest regards, Melinda - Frigidaire Care Team.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great extra refrigerator
on February 16, 2016
Posted by: BAME
from Naples, FL, United States
We purchased this as an extra refrigerator. It is in the garage. It is so quiet we hardly know that it is running and our, after 2 months of use our electric bill went down (we got rid of the refrigerator that we had)!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com