Customer reviews from frigidaire.com
Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4
(237 Reviews)
Rating breakdown 237 reviews
5 Stars
96
4 Stars
86
3 Stars
28
2 Stars
16
1 Star
11
81%of customers recommend this product.
(
186 out of
231)
Customer Reviews for Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
1
only lasted 7 weeks
on October 15, 2016
Posted by: Cjaimjumped
from California USA
[This review was collected as part of a promotion.] after less than 2 months it started to fail. Freezer items thawed out and was useless. Over a month now and still without refrigerator. so far 2 diffrent repairmen have came and looked at it. 2 diffrent opinions and still waiting to hear back from them. Am I disappointed, yes I am.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Social Media, October 21, 2016
Cjaimjumped, I regret that you had to have a service call so quickly and unexpectedly. I can certainly understand how you may find your experience to be frustrating and an inconvenience. Please reconnect with us and let us know what is happening, so we can have a record of all service provided and what the resolution was. You can contact our Customer Engagement Center at 706-860-4110 or 888-203-1389. The hours for the CEC are 8am to 8pm Monday through Friday and Saturday 8am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Okay but loud
on May 6, 2015
Posted by: Laura N
from Michigan, United States
We have had this fridge for a few weeks. I love the space and the use of shelving and drawers, but it is very loud and makes all sorts of moaning and groaning noise. Because of this and some damage upon delivery, I am having the store we bought it from come out to look at it. May send it back.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist, June 16, 2015
Hi there Laura! We want to first welcome you to our Frigidaire family and express our appreciation for purchasing our appliances. I want to personally thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America. We have reached out to you personally to review your concerns and answer any questions you might have regarding your refrigerator’s noise concerns. We look forward to your response. Thank you again, Theresa Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
3
Looks great. Some cheap materials
on July 17, 2015
Posted by: snyoung
from Chicago, IL, United States
I like the traditional look and the stainless looks great. However, plastic drawers are cheap and look like they might break easily. No center support for bottom shelf. Shelves on door are thin plastic, slightly warped where they attach to the door, and can fall off when bumped.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Updated Look in the Kitchen
on July 19, 2015
Posted by: Lois712
from Fairfield, CA, United States
Looks nice in the kitchen. Easy to organize and find food. Is a touch noisier than my former refrigerator, but still o.k.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
lots of noise, one shelf less , no ice rack
on September 24, 2015
Posted by: horselittlebit
from Boulder Creek, CA, United States
lots of noise, less shelves, no ice bin or metal shelf rack for ice trays
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Temperature control
on March 22, 2017
Posted by: Richard547
from Redlands, CA
[This review was collected as part of a promotion.] It is a great fridge, however, the temperature control is not quite what I expected. I measure the refrigerator and freezer constantly with calibrated digital thermometers. The refrigerator stays pretty constant at the set temperature of 40 degrees F. It varies between 39 and 41 degrees. The freezer has a much wider variation. I set the temperature to maintain a 0 degree point. The temperature varies from +9 degrees to - 7 degrees. Adjusting the temperature setting only makes the high temperature higher and still will not maintain a consistent 0 degrees. I would recommend this product if you don't care that the freezer has a wide variation in temperature. The other feature that is a little annoying is that the door shelf holders are not firmly attached. They easily come off.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
New fridge...
on March 25, 2017
Posted by: lorilywho
from nwi
[This review was collected as part of a promotion.] Efficient no frills unit that performs well, although the seals could work better on the lower door...
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Tons of room
on September 17, 2015
Posted by: Rroidl
We were in need of a new refrigerator and chose this one. It's got tons of room (compared to what we had before). Everything in the fridge is easy to see. There's still a good amount of room even after adding the ice maker. Which brings me to the one negative so far about this appliance...the ice maker is loud! Not just when it dumps made ice but when it fills with water.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com