Customer reviews from frigidaire.com
Frigidaire - Gallery 4.6 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range
Average customer rating
4.1
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
155
4 Stars
77
3 Stars
24
2 Stars
16
1 Star
21
80%of customers recommend this product.
(
193 out of
240)
Customer Reviews for Frigidaire - Gallery 4.6 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range
Customer Rating
5
So perfect
on October 15, 2016
Posted by: Jo 60
from Ohio, United States
[This review was collected as part of a promotion.] I bought this one month ago I love this oven.i have the 5. Burner it's warmer in middle it is so handy, love the big door and the way the oven bakes so evenly and also the fan that comes on when ever the oven is on it keeps my kitchen from heating up when oven is on I'm really looking forward in making our thanksgiving dinner
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features
on October 15, 2016
Posted by: Isaac512
from St. Petersburg, FL, United States
[This review was collected as part of a promotion.] I like the stove and its features. The only thing that I would change is that I would add the option to be able to lock the stove top burners since it has the controls in the front.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Nice features
on January 18, 2017
Posted by: mavnick
from Cameron Park, CA, United States
[This review was collected as part of a promotion.] I bought in October 2016. Nice features but knobs are cheap plastic, information as to the use of the knobs is confusing and the decals can be rubbed off.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 23, 2017
Hey mavnick, thank you for taking a moment to share your range review with us. Pages 12 and 13 in the Owner’s Manual goes over how to adjust the burners for your needs. Should you have any questions, please reconnect with us directly by calling our Customer Engagement Center at 877-435-3287 for assistance. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday, and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Stove
on January 25, 2017
Posted by: Stoveuser1
[This review was collected as part of a promotion.] Overall good stove. I have not had an issue with it during the one year that I have had it so far. The top of the stove does stain fairly easily from boiling spots, which can make it hard to clean.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
New stove/oven
on January 27, 2017
Posted by: PeteS
from Seattle
[This review was collected as part of a promotion.] Have had it for a month now and getting use to all the features. Satisfied except that it blow cold air out the front whenever you turn a burner on??
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Too loud
on January 31, 2017
Posted by: KCAST
I bought the Frigidaire slide-in range - FGES3065PF in November 2016. To date, it works fine but there are a few things that I am not happy about. First, the oven fan (which automatically turns on - this is the normal oven bake setting, not convection) is super LOUD. I have an open floor plan in my home and if I have the oven on, I literally have to talk louder when guests are visiting so they can hear me. When I turn on any burner, a fan immediately comes on (also LOUD) and the fan blows cold air right in front of where I stand to cook. The fan air warms up a bit after the burner stays on for a while but it is still not a pleasant experience to be yelled at and blown on when you're cooking. The other thing that's not pleasing is how easily the range surface scratches. You cannot slide a pot from one burner to another without scratching the surface. I also find it difficult to clean even though I'm using a Frigidaire recommended range surface cleaner. I agree with another reviewer that the plastic around the controls is not only cheap looking (this is not an inexpensive range) but can easily melt if a hot pan touches it. On the upside, it does cook well but had I known about the volume of the fan and wind it blows, I would not have purchased this product.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, February 1, 2017
Thank you for sharing your range experience with us, KCAST. I would like to ask that you reach out to our Care Team in hopes that you will allow us to further discuss your concerns and answer any questions you might have. Please contact us at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you have your full mailing/physical address, phone number along with your range's model, serial number and date of purchase available. Please be sure to also provide the representative with a detailed description of what you have experienced. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
slide in range
on February 13, 2017
Posted by: unhappy me
from Adams County, CO, United States
The storage drawer drags on the floor when opened. The service person had to drill new holes to raise the flimsy drawer. The plastic around the control panel on the range top will melt and this poor design is called a cosmetic problem and your warranty will not cover it. My recommendation: Don't buy this range.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, February 14, 2017
Thank you for sharing your range experience, unhappy me. Please look for my email communication to you shortly. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
fan blows cold air whenever the stove is on
on March 1, 2017
Posted by: cold and mad
from Orem, Utah, United States
I have to wear a coat whenever I cook!! Because a fan blows cold air out of the stove just above the oven door even if a burner is just on low. This is a very bad design flaw. I am going to have to buy a different stove because I don't want to be mad and cold every time I cook. I just remodeled my kitchen and replaced all my appliances. This stove was my most expensive purchase. Bad job Frigidaire. I expected better from you.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist, March 7, 2017
We really hate to hear that you are unhappy with the design of your range. I certainly would not want to wear a jacket while cooking. However, the venting is necessary for proper air circulation and you want to be sure not to obstruct the vent. If you have any additional questions, feel free to reach out to us via phone at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Respectfully- CiCi
Written by a customer while visiting frigidaire.com