Customer reviews from frigidaire.com
Frigidaire - Gallery 4.6 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range
Average customer rating
4.1
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
155
4 Stars
77
3 Stars
24
2 Stars
16
1 Star
21
80%of customers recommend this product.
(
193 out of
240)
Customer Reviews for Frigidaire - Gallery 4.6 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range
Customer Rating
4
User Friendly
on June 27, 2015
Posted by: Eileen
from New Castle, PA, United States
Although too new to comment on all functions (self clean, etc.), I am very pleased with the overall design and "easy to use" control features. My one negative comment is that when either stove top or oven is in use the automatic venting air flow produced directly in front of the appliance is significant. My island is directly in front of the appliance and I can feel this air flow which can become quite cool while I'm standing doing prep work.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Annoying fan
on October 4, 2015
Posted by: mamasan9
from Spokane, WA, United States
I've had the range for just one week now. If I knew the fan was going to run when using just the cook top, I would NOT have bought it. There is cold air blowing on you the entire time you're standing in front of it cooking. The owners manual says it blows "warm air" when the oven is on, but that's not true. It blows COLD AIR when the top is being used.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible Oven!
on November 28, 2018
Posted by: DebbieK68
from Arkansas
Beware of baking anything that weighs very much. Was baking a turkey for thanksgiving and when I tried to remove the turkey from the oven the rack collapsed and my turkey fell to the bottom of the oven. Thankfully I had it on the very bottom rack so it didn’t have far to fall. I tried using a different rack and it did the same thing. I since checked each rack level in the oven and noticed that the racks are either not wide enough or the grooves they sit on don’t come out far enough because there is a gap between the rack and the wall of the oven as you can see in my picture. I have only baked lightweight things in the oven like pizzas, cookies and casseroles, so I never noticed this before, until the rack fell off the grooves with my turkey on it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, December 3, 2018
Thank you for taking the time to share your range experience, DebbieK68. Please look for my email communication to you shortly. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst Range I have ever bought!
on June 22, 2015
Posted by: Maikox77
from Miami, FL, United States
I bought this less than 3 months ago, and the mother board burned out, and we had to have it replaced. Technician stated that this is the 3rd one of this model, that he has had the same issue with this year.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not excited anymore
on April 6, 2015
Posted by: kellyd
I was so excited to purchase a glass cook top after having a gas cook top for 23 years. Now I want my old range back!! This cooktop is impossible to keep clean. I had water spots on the burner that were put there the very first time I used the product. I have scrubbed and scrubbed and NOTHING will get them out. I
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Loud! Makes me not want to cook!
on July 1, 2019
Posted by: SueBo29
from Maine
[This review was collected as part of a promotion.] I bought this range because I wanted Fingerprint-Resistant and a glass top that extended over the counter top.
That lead me to buy all my appliances in the Gallery collection so my kitchen would match. Big mistake!
This range starts blowing air at waist level as soon as a burner is turned on. And you can’t walk away from a pot cooking on the stove top. Cooking should be silent unless you need a fan.
I hate the noise and the heat! The oven does the same and keeps blowing even after you turn it off. You can’t just open the oven a crack to help with the cooling to get the darn fan to turn off. It only opens all the way.
The knobs are easy to mistakenly turn on just by leaning into it. ( I know there is a lock to prevent this)!
The touch panel to turn on the stove is plastic. I’m betting it will scratch easily.
I hate everything about this range and do not recommend it .
That lead me to buy all my appliances in the Gallery collection so my kitchen would match. Big mistake!
This range starts blowing air at waist level as soon as a burner is turned on. And you can’t walk away from a pot cooking on the stove top. Cooking should be silent unless you need a fan.
I hate the noise and the heat! The oven does the same and keeps blowing even after you turn it off. You can’t just open the oven a crack to help with the cooling to get the darn fan to turn off. It only opens all the way.
The knobs are easy to mistakenly turn on just by leaning into it. ( I know there is a lock to prevent this)!
The touch panel to turn on the stove is plastic. I’m betting it will scratch easily.
I hate everything about this range and do not recommend it .
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, July 9, 2019
Hello SueBo29. First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. We would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. We do apologize for any inconvenience you have incurred with these concerns. Should you have any questions or concerns that you would like to review in more detail, please contact us directly. Our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
looks good, but....
on July 18, 2019
Posted by: LareLare
from Olathe,KS
Purchased a month ago. The FIRST time I used the stovetop, the hot skillet touched the black edge around the stovetop control and it has been marred. this plastic has turned out to be not heat resistant. I cannot imagine why any stove would be designed with plastic that would not be heat resistant. I am beyond disappointed with this purchase. And, I've been waiting 2 weeks for a replacement part, which isn't available yet. Money wasted, in my opinion.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist, July 19, 2019
Hello, LareLare! Thank you for feedback! We sincerely apologize for your experience with your Frigidaire 30" Slide-In Electric Range. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. In researching, we see where you are currently being assisted with this matter. Should you need further assistance, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Design
on June 23, 2015
Posted by: Steve58
from Vermont, United States
I bought my Frigidaire range 3 months ago. So far, so good... The only drawback is the noise from the electronics cooling fan that turns on whenever the stovetop or oven are in use.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com