Customer reviews from frigidaire.com
Frigidaire - Gallery 4.6 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range
Average customer rating
4.1
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
155
4 Stars
77
3 Stars
24
2 Stars
16
1 Star
21
80%of customers recommend this product.
(
193 out of
240)
Customer Reviews for Frigidaire - Gallery 4.6 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range
Customer Rating
4
Fast heating
on February 10, 2018
Posted by: Luckylady0331
from Birmingham Alabama
[This review was collected as part of a promotion.] Love it, but don't like the fact that the front fan comes on as soon as I turn on a stove eye or the oven. It blows directly on me while I'm cooking and is cold.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice stove but hate the fan!
on March 4, 2018
Posted by: Hollyo
from Colorado
There is a fan that runs constantly when oven is on and about 15 mins after its off and it blows right up your shirt if you are standing in front of it using the stove. Absolutely hate it, would like to know how to turn it off or redirect it! So annoying!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good range but
on March 13, 2019
Posted by: Nanb
from Oklahoma
[This review was collected as part of a promotion.] I purchased this range with a set from the gallery stainless smudged proof line. First issue is the refrigerator’s finish does not match the rest of the finishes in this line. Second issue is the control panel looks cheaply made-it’s big black panel is plastic and takes away from the the beauty of the rest of the range. The final issue is the fan that blows air constantly is bothersome. I gave the stove three stars because so far it is performing well.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, March 14, 2019
Welcome to the family, Nanb! We appreciate you taking the time to share your feedback with us. We're sorry to hear that the finish does not match the rest of your appliances and the black panel takes away from the rest of the range.
We are constantly working to improve our selections/features and ensure that we’re meeting our customers’ needs. Although we’re not always able to predict what will be available, we regularly pass along our customers’ requests to our Design Team for particular production models. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
We are constantly working to improve our selections/features and ensure that we’re meeting our customers’ needs. Although we’re not always able to predict what will be available, we regularly pass along our customers’ requests to our Design Team for particular production models. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
SO FAR GOOD BUT...
on August 19, 2019
Posted by: MARBOY10
[This review was collected as part of a promotion.] I bought a new home and this unit was installed already. I am generally happy with it so far (especially the convection capability) but it has only been 2 mos. I am, however, VERY disappointed in the ceramic cooktop because it is IMPOSSIBLE to keep from scratching the surface. I have been VERY diligent about not sliding pots or pans on the heating element and tried to just SET the pot/pan on the element. It is still scratched after only 2 months. Very frustrating. Frigidaire needs to find a scratch-resistant coating or an entirely different material to address this issue.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, August 23, 2019
Hi, MBOYL!
Thank you for sharing your experience. With proper care, the glass cooktop should be reasonably scratch-resistant! We recommend applying cooktop cleaning cream to the surface before the first use (mentioned on page 47 of the Owner's Manual). This will help protect the surface from scratches as well as make cleaning off food debris easier, and may assist in buffing out the scratches currently present. Cleaning cream should be reapplied after each regular cleaning! If you have any further questions, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience. With proper care, the glass cooktop should be reasonably scratch-resistant! We recommend applying cooktop cleaning cream to the surface before the first use (mentioned on page 47 of the Owner's Manual). This will help protect the surface from scratches as well as make cleaning off food debris easier, and may assist in buffing out the scratches currently present. Cleaning cream should be reapplied after each regular cleaning! If you have any further questions, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
no good features at all
on November 23, 2019
Posted by: Kathy77
Recently bought this range and hate it. The fans that run constantly, even when the cooktop only is on. The front of the range is ugly, cheap plastic and the slant means I cannor see the time or temp unless I am right in front of the range and then get blown by those stupid fans. I live in a cold climate and have to leave the room when the fans first come on, even after the air is warm, the fans are loud and annoying and never stop, and dry out my contact lenses. I owned a previous Frigidaire range and the vent was in the back where it belongs, and then of course the air went up my overhead vent like it should. Who did this design obviously never used it. Why isn't the drawer on the bottom a warming drawer? I cannot afford to buy another range, so I would like a full refund of my purchase price of this inferior product. I am now facing Thanksgiving with this awful thing.
Response from frigidaire.comBy Briana, Online Outreach Specialist, November 26, 2019
Hello, Kathy77! Thank you for your feedback! We sincerely apologize for your experience with your range. As a safety feature, your range fan will run until the appliance has cooled completely. Hopefully, this helps. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. Should you need further assistance, please feel free to chat with us online or contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stove
on July 25, 2014
Posted by: Pam
We love the new stove. It's very sleek and contemporary. We love the thermometer and will never again use the old fashioned kind. It works great!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love It!
on February 15, 2015
Posted by: Mateo3084
Works great and is beautiful! I love cooking with this range!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Too noisy
on March 23, 2015
Posted by: Louis
The fan is loud and runs for a long time after you are done cooking.
I would recommend this to a friend!
Response from frigidaire.comBy Theresa, Frigidaire Specialist, April 17, 2015
Hello Frigidaire Friend! Your fan is designed to run at the end of cooking to reduce the temperature of the internal components of your range. If you still have a concern of sorts, please feel free to send us an email message to SocialCare@Frigidaire.com with the following in the subject line: “Consumer Review (Consumer Name)” so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you provide your full contact name, address, phone number along with your appliance's model, serial number and date of purchase. Our team is eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, have a great day!
Sincerely,
Theresa
Frigidaire Specialist
Sincerely,
Theresa
Frigidaire Specialist
Written by a customer while visiting frigidaire.com