Customer reviews from ATT.com
BlackBerry - Passport 4G Cell Phone with 32GB Memory - Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(201 Reviews)
Open Ratings Snapshot
Rating breakdown 201 reviews
5 Stars
176
4 Stars
10
3 Stars
7
2 Stars
4
1 Star
4
92%of customers recommend this product. 
(
156 out of 169
)
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Customer Reviews for BlackBerry - Passport 4G Cell Phone with 32GB Memory - Black (AT&T)
Customer Rating
5 out of 5
5
amazing!
on February 20, 2015
Posted by: spyderx101
from Michigan, United States
Gender:Male
This is the best phone for a working professional. Not great for media streaming but email/work it is second to none
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Finally, BlackBerry, FINALLY!!
on February 22, 2015
Posted by: khhrrsn
from Chicago, IL, United States
Gender:Male
The Passport is an amazing device that comes with AMAZING specs!! The batter lasts FOREVER and it's incredibly powerful with its quad-core Snapdragon 801 processor! The HUB is one of its best features as you get to see everything without the need to open 20 different aps! Physically, the Passport is beautiful to look at...very solid! So, BlackBerry has finally decided to come out with a device that has specs that beat the competition (including the 13MP rear camera). It has a nice, wide keyboard AND a big screen, so I no longer have to chose between having to squint to see content and having an amazing typing experience. The Passport gives me both!! The fact that it runs Android apps means it can't be ignored.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
HOLDING A REAL PHONE, AWESOME!!!
on April 19, 2015
Posted by: BerryExcellent
from Los Angeles, CA, United States
Got this phone for a week now, the build, design, display, and features makes me simply say Awesome and Beautiful!!! With its manual keyboard, finally, I'm holding a one true phone and not a Gameboy anymore (my wife still is). The downside, sorry to say, the picture and sound quality is not at par with the best (my Gameboys are better) and I'm having difficulty accepting it, well, as what they say, you can't have everything, so it's OK!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
A honey of a phone
on March 17, 2015
Posted by: Mt person
from Montana USA
Gender:Female
I bought this a week ago and I have used Blackberrys for some time..this. Phone just works and is extremely productive. I worried because I have smaller hands. Didn't have to worry long..Blackberrys just keep going. I thought about a android, bigger screen, and I was told when phones come into be fixed it will be a cheaper android..that's from ATT reps. I need to be safe and Blackberry gets it done and the hardware is a dream. You won't go wrong and the screen is amazing. Still discovering all the little things that have been included. I work on social media and I need a phone that would hold up. I got it in the Passport. Thanks Blackberry
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
I enjoy this phone
on February 21, 2015
Posted by: R0b3C
from Chicago, IL, United States
Gender:Male
I just recently got this phone right when it was released. I am enjoying the new features that this phone brings.
I have been a blackberry person and one thing that I can say is that the passport is a bigger phone. I don't mind the size of it because it makes the phone look interesting and you get used to the keyboard which is different from your typical blackberry keys.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Excellent Wide Screen - Keyboard Shortcuts excel
on January 11, 2016
Posted by: Very Happy Customer
from Midwest USA
Owned and run a business on this for about 6 months now. I absolutely love it and cant see using anything else for several years or until there is another Passport in 2017 or later. The wireless charging with a Nokia Fatboy is pure luxury. I would love to own the SE but would miss the wireless charging. Don't miss this one!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
When It Works, A Great Phone
on June 2, 2015
Posted by: Robert1979
from Oklahoma City, OK, United States
I really like the Blackberry O.S. itself. I like the shape of the phone, and how it feels. But there are just too many problems to recommend it to anyone who's not tech-savvy. From what I can tell, the GPS simply does not work on the Passport even with it's latest update. I had to install some custom-made updates off of a web forum for it to be able to work. Now that I've got the GPS working, the phone is slow because I'm running out of memory. This appears to be in large part because if you wanna run Android apps you have to side-load the Google app store and all those different Google apps use up a lot of memory.
The keyboard is great and I'm very accurate with it.
The screen is very vibrant and a great size to view websites, documents.
There are just some things that MUST be fixed ASAP. The Memory and GPS issues are paramount.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Good phone for beginners
on January 19, 2016
Posted by: ambermauberzinski
The blackberry is very durable and a good phone overall. I would suggest it for someone who is transitioning from a quick messaging phone to a smart phone, and who is mostly going to be using it for calls and texts. It didn't have the Google play store and that was my biggest issue because the apps that it did have were glitching or just non existent. The speakers were amazing. No other phones that I have had compared. Never dropped a call. The phone does fit in a back pocket and I'm a size 2. It is pretty wide though and if I had a dollar for everytime someone said "what's that?" I'd be rich. Another cool thing was blackberry walks you through a really nice tutorial set up upon turning on the phone. I did like it, but its not for someone who is used to the apple or Samsung world.
Written by a customer while visiting ATT.com
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