Customer reviews from blackanddeckerappliances.com
Black & Decker - Slice Right Electric Knife - White
Average customer rating
2.1
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
9
4 Stars
5
3 Stars
3
2 Stars
7
1 Star
35
23%of customers recommend this product.
(
12 out of
53)
Customer Reviews for Black & Decker - Slice Right Electric Knife - White
Customer Rating
5
Looks like a great product.
on April 4, 2024
Posted by: Putsy
from Lancaster PA
Gender:Female
I had my first black and decker electric knife for 20 years and it just stopped working! Hope to get a long life on my new knife. Thanks for making a great product.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Safety pin does not work
on January 5, 2021
Posted by: Kitchen Whiz
from Michigan
Gender:Female
I received the electric knife as a gift and although I received the electric knife as a gift and although I have not used it, I washed the blades and inserted them into the knife per the instructions. Surprisingly, the knife ran with the safety pin in both the lock and unlock positions. This makes me question the overall quality.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, January 7, 2021
Thank you for offering your feedback regarding your Black+Decker ComfortGrip™ 9 Inch Electric Knife. I’m sorry to hear that the safety lock is not working properly on your knife. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your knife has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Haven't used yet
on May 29, 2020
Posted by: cinders
from florida
Gender:Female
Looks good, rated well, but when you open the box be careful. If you hold the box on the end and lift the lid then the box will collapse and drop your knife base onto the counter, or floor if you are not over a counter.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, June 3, 2020
Thank you for offering your feedback regarding your Black+Decker Electric Knife. I'm sorry to hear that you were somewhat disappointed in the packaging, but I'm glad to hear that you like the design of the knife. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new knife will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 41950751, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Will be returning this to the store. :(
on December 5, 2010
Posted by: Nancy
I would have given this 5 stars if it wasn't for the safety pin lock. In order to keep the knife working, you have to keep the pin pushed into the "unlock" position at the same time you're pushing the trigger. It's very difficult to do and you're not able to keep it going for more than a few seconds. It turns off as soon as you let go of the pin. If B&D ever decide to remove that safety feature/make it more user friendly, I will buy/try it
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
blades not available
on January 11, 2011
Posted by: sirhowell
from north georgia
Gender:Male
the knife is great but yiou cannot buy extra blades for them. i have four of this model without blades and the service rep. tells me the blades are not available seperate. you have to buy the complete knife.i clean a lot of fish with this knife and the blades will get very dull,so i need some blades to replace the dull ones. there may be some other brand that uses the same model blade but i just don't know which one it is.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
poor quality
on January 26, 2011
Posted by: value shopper
from northeast, pa
The knife sliced very nicely but only worked a few times. It was used less than 5 times, sparks start flying and stopped working.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Quality of knife
on March 12, 2011
Posted by: MeatcarverSam
from Canonsburg Pa
Gender:Male
I bought this knife right after Thanksgiving. I used it twice , during second use it quit slicing the roast I had for Christmas dinner, had to frinish the carving by hand. I guess I bought a cheap electric knife and got what I paid for.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
not good look for other
on May 30, 2011
Posted by: dellman1198
from texas
Gender:Male
the product is cheap
it will be going to the garage sale next week
it will be going to the garage sale next week
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com