Customer reviews from blackanddeckerappliances.com
Black & Decker - Slice Right Electric Knife - White
Average customer rating
2.1
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
9
4 Stars
5
3 Stars
3
2 Stars
7
1 Star
35
23%of customers recommend this product.
(
12 out of
53)
Customer Reviews for Black & Decker - Slice Right Electric Knife - White
Customer Rating
1
Easy to use and light weight
on April 30, 2016
Posted by: Sir cooks allot
from Ajax, ON, Canada
Gender:Male
Down side is blades dull quick will not cut after two uses
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 3, 2016
Thank you for offering your feedback regarding your Black+Decker EK700. We’re sorry to hear that your knife is not cutting properly. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
EK 700 Replacement Blades
on August 25, 2016
Posted by: TxLicketysplit
from Dallas, TX, United States
Gender:Male
Have used knife twice, now blades are so dull they won't cut hot butter. Can't find replacement blades
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 26, 2016
Thank you for offering your feedback regarding your Black+Decker EK700. I’m sorry to hear that your knife’s blades are dull. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Need to either sharpen or replace blades
on August 27, 2016
Posted by: Keith Westbank brah
from New Orleans, LA, United States
Gender:Male
I have had this knife for years, date code 0425-DE, and now I need to either sharpen or replace the blades. Please advise.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 30, 2016
Thank you for offering your feedback regarding your Black+Decker EK700. I’m glad your knife has been serving you well, but I’m sorry to hear the blades are dull. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Blunt force trauma needed to cut with this knife
on December 26, 2016
Posted by: Ginnyhope
from Napanoch ny
Gender:Female
This knife is the worst and i am after almost 6 months throwing it away today. Since the day i bought it i had to push it because it just would not cut! I honestly thought i was doing something wrong, but i am not. Save your money and do not buy this product, you wil be better off with a bread cutting knife! So disappointed
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 28, 2016
Thank you for offering your feedback regarding your Black+Decker EK700. I’m sorry to hear your knife hasn’t been cutting properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Questionable Quality - not recommended to buy
on April 19, 2017
Posted by: bdfelt
from Ottawa, ON, Canada
Gender:Male
Used this knife only twice and the blades stopped working. Being an engineer, I took it apart thinking it must be a simple fix but found that the plastic components inside the knife run by the worm gear had melted or broken down creating a larger hole that could no longer move the blade back and forth with the cam action. This is an example of another appliance that ends up in the landfill due to a poor quality 10 cent part.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Consumer Service, April 21, 2017
Thank you for offering your feedback regarding your Black+Decker Slice Right Electric Knife. I’m sorry to hear that the blades have stopped moving. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Plastic piece broken from blades
on December 18, 2017
Posted by: Jane58
from Mena, AR, United States
Gender:Female
I used this EK700 carving knife three or four times before the plastic broke from the blades, allowing the blades to "wander". The product seemed very good with this one exception. I wouldn't have bothered writing the review if I could have located replacement blades easily.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 19, 2017
Thank you for offering your feedback regarding your Black+Decker EK700. I’m sorry to hear that a part for your knife has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Need replacement blades
on May 22, 2018
Posted by: Brie
from Bend, OR, USA
Gender:Female
Had this for about 5 months, works pretty well for carving upholstery foam but the blades are already dull and it's nearly impossible to find replacement blades anywhere.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, May 23, 2018
Thank you for offering your feedback regarding your Black+Decker EK700. I am glad to hear the knife works well for you, but I'm sorry to hear of the experience you've written about. We strive to provide excellent support for our customers, and may have a few options we would like to discuss with you. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Bring back the old ones
on October 3, 2018
Posted by: Krystal May
Bought 2 last month made one cut with each
then they just stopped. No motor on one and the other the blades stopped moving
then they just stopped. No motor on one and the other the blades stopped moving
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 4, 2018
Thank you for offering your feedback regarding your Black+Decker EK700. I’m sorry to hear about the trouble you’ve experienced with your knife. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your knife has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com