Customer reviews from blackanddeckerappliances.com
Black & Decker - Slice Right Electric Knife - White
Average customer rating
2.1
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
9
4 Stars
5
3 Stars
3
2 Stars
7
1 Star
35
23%of customers recommend this product.
(
12 out of
53)
Customer Reviews for Black & Decker - Slice Right Electric Knife - White
Customer Rating
1
Disappointed with it
on July 19, 2016
Posted by: applejacks4
from Stillwater, OK, United States
Gender:Female
I bought this knife and the blades don't work now. So its hard for me to recommend it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 21, 2016
Thank you for offering your feedback regarding your Black+Decker EK700. I’m sorry to hear about the issue with the blades not working. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Works good. Need replacement blades.
on January 18, 2017
Posted by: Brett
Gender:Male
I have been using this knife for about 3 months now and it is getting to the point where it won't cut through bread very easily. Can't seem to find replacement blades. Where are they available at?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 20, 2017
Thank you for offering your feedback regarding your Black+Decker EK700. I’m sorry to hear your blades have gotten dull. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Will not cut
on July 15, 2018
Posted by: Jeff62
from Mobile, AL, USA
Gender:Male
Out of the box, the knife would not cut, blades are not aligned. This was a replacement to my old B&D that last 30 years with no issues.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 17, 2018
Thank you for offering your feedback regarding your Black+Decker Electric Knife. I"m thrilled to learn that your original knife served you well for three decades, but I'm sorry to hear about the trouble you've experienced with the replacement. I've taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your knife has a two year warranty. Please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
touchy trigger
on July 24, 2011
Posted by: MiMi
from Worthington, IN
Gender:Female
I purchased this knife for my mother to use cutting corn for freezing. It is very difficult to hold the button down to keep it working. If it is not in just the right location, it will not work. It is also difficult for her to get the blades in. I am going to have to look for another knife. I have the "slice right" from years ago and love it but this one was definitely not worth the money, unless we just got a defective one.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Black Decker Electric Knife
on November 28, 2015
Posted by: Topaz
from Mesquite, TX, United States
Gender:Female
I bought this knife because of the Black & Decker name, used it 1 time. Now getting ready for Thanksgiving carving, plugged the knife in, motor comes on, but the blades don't work. :(
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Won't work
on December 5, 2015
Posted by: DDan
from America
Gender:Male
Upon first use (thanksgiving) the knife would not run regardless of what I did.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 9, 2015
Hi DDan,
Thank you for providing your feedback regarding your Black + Decker EK700. We're sorry to hear that your knife would not run when you first used it. The satisfaction of our customers is very important to us. Please reply to the email we've sent you from youropinionmatters@spectrumbrands.com so that we can better assist you.
Thank you for providing your feedback regarding your Black + Decker EK700. We're sorry to hear that your knife would not run when you first used it. The satisfaction of our customers is very important to us. Please reply to the email we've sent you from youropinionmatters@spectrumbrands.com so that we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Substandard!
on March 7, 2016
Posted by: Jimmy
from Canada
Gender:Male
Motor runs but blades stopped working the second time I used it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 9, 2016
Thank you for sharing your feedback regarding your Black+Decker EK700. We’re sorry to hear that your knife has stopped working properly. The satisfaction of our customers is vital to us. We’re happy to inform you that your replacement knife is getting ready to ship via UPS. If you need any further assistance, please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Will not cut
on April 1, 2016
Posted by: Mlparker
from Wardville, OK, United States
Gender:Female
I used my knife one time and it stopped working half way through while slicing a ham. I am very disappointed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 5, 2016
Thank you for sharing your feedback regarding your Black+Decker EK700. We’re sorry to learn that your knife quit working during its first use. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com