Customer reviews from sony.com
Sony - DSCW830 20.1-Megapixel Digital Camera - Pink
Average customer rating
4.1
(219 Reviews)
Rating breakdown 219 reviews
5 Stars
115
4 Stars
62
3 Stars
15
2 Stars
13
1 Star
14
83%of customers recommend this product.
(
160 out of
192)
Customer Reviews for Sony - DSCW830 20.1-Megapixel Digital Camera - Pink
Posted by: havahart 2019
Gender:Male
Verified Purchase:Yes
Delivery was prompt. Camera was a bit disappointing as it didn't have the features my old Sony had even though it was similar in model and price range. Display is grainy and the photo processing is slow.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, November 14, 2019
Hi, havahart!
We appreciate your feedback. You may change the settings of your camera to see if the issue will be fixed. There are a lot of settings you can change according to the shooting situation or your subject: https://helpguide.sony.net/gbmig/44880561/v1/en/cover/level3_13.html. We will forward your feedback to the relevant team.
Regards,
Vincent
We appreciate your feedback. You may change the settings of your camera to see if the issue will be fixed. There are a lot of settings you can change according to the shooting situation or your subject: https://helpguide.sony.net/gbmig/44880561/v1/en/cover/level3_13.html. We will forward your feedback to the relevant team.
Regards,
Vincent
Written by a customer while visiting sony.com
Posted by: Carla50
Gender:Female
Verified Purchase:Yes
I got this from son and his wife as a Christmas present. My other camera was destroyed in my truck when it caught on fire. That camera was too complicated and I seldom used it this wonderful compact fit in your pocket camera is perfect for me, it takes the most wonderful pictures and it guides you to take the best shot. I would highly recommend this to anyone from 10 to 80. I actually brag about this compact camera to anyone who is willing to listen.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 6, 2020
Hi, Carla50!
This camera is an excellent choice for your old one. We are glad you able now to take awesome pictures with it. Thank you for choosing Sony!
Regards,
Vincent
This camera is an excellent choice for your old one. We are glad you able now to take awesome pictures with it. Thank you for choosing Sony!
Regards,
Vincent
Written by a customer while visiting sony.com
Customer Rating
4
Great camera
on February 21, 2020
Posted by: aaaa22122
Gender:Male
Everything about it is great. The images (if you are in a bright enough environment), the video, they are all really good. The only problem being that the on/off button feels too sloppy. Having to push an entire finger in or using fingernails just doesn’t feel enjoyable. Beside that, everything is perfect
I would recommend this to a friend!
Response from sony.comBy Jay, Sony North America Customer Support, February 22, 2020
Hi, aaaa22122hnjzhvfdslcvh9nl8aj64x0pn!
We appreciate your time sharing this feedback. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback.
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:
We appreciate your time sharing this feedback. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback.
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:
Written by a customer while visiting sony.com
Customer Rating
3
nice camera but display needs heavier protection
on July 23, 2020
Posted by: Mustang03
Gender:Male
Verified Purchase:Yes
Purchased this for my backup travel camera, unfortunately on the first trip the display failed, I assume it was damaged being carried in a pocket, I think it needs a heavier plastic cover over the screen since there is no viewfinder. It worked fine for the 3 weeks it lasted, its off to be repaired now.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Great!
on December 12, 2020
Posted by: Anonymous
Gender:Male
Pretty Good the photo is 750p l wanted 1080p but it is still ok!
Written by a customer while visiting sony.com
Posted by: bob7thousandand 1
Verified Purchase:Yes
I bought this 3 & 4 years ago. It was registered on my old computer. I don't have a proof of purchase from that time so please excuse me from that. I am just trying to down load some photos.
Written by a customer while visiting sony.com
Posted by: SunnyK
Gender:Female
Verified Purchase:Yes
I bought this months ago and went through all the info I could find on Sony web site to download pictures to my computer. It just won't load. My computer is brand new. There is not simple "walk through" instructions to troubleshoot the issue.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: JayvinDavonte
Gender:Male
Verified Purchase:Yes
I bought this camera 3 months ago and i;m already loving it!
I would recommend this to a friend!
Written by a customer while visiting sony.com