I purchased this camera to replace 2 previous Nikon Cool Pix cameras & an exact same model camera. I do not remember having this much trouble trying to set the previous (same model) camera up prior to use. This time, I wanted to get it set up ASAP because I wanted to take a photo of the moon; but, was unable to do so because the camera is stuck on Language & can't it to accept my selection.
I bought this just before leaving on a trip. Tested it out the day before I left. Easily set it up and took a few pictures. Very happy with what it showed me. Will be able to better comment after I get back from vacation.
I wanted a compact and as pocket-size as possible. This one fit the bill and is the second cyber shot camera I have purchased over the years. Two trips to Yellowstone in the last year and the camera kept shooting but unfortunately my phone camera was full and never indicated it was no longer saving shots so I lost a fair amount from last year's expedition. This year I was maybe a little wiser.
This is a great product. The only problem for me is that the buttons on top of the camera are too small.
Response from sony.comBy Jerome, Sony North America Customer Support, September 13, 2017
Hi Freckles, It's good to know that you like the camera. Thank you for pointing out the possible improvement that we can make. Your feedback is highly valued and will be recognized by the proper department.
I have uploaded photos in the past but unable to load recent photos to my computer
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, September 26, 2017
Hi, Emelia, Try to restart your computer and camera just to refresh both devices. Make sure you are using the supplied USB cable when connecting to a computer and select the appropriate options in [USB Connect Setting] setting. Check here for more details: http://docs.esupport.sony.com/dvimag/2014/DSCW830_guide/en/contents/TP0000234036.html. Thanks! -Vincent