Customer reviews from frigidaire.com
Frigidaire - 22.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Bisque
Average customer rating
3.9
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
73
4 Stars
40
3 Stars
21
2 Stars
14
1 Star
14
75%of customers recommend this product.
(
119 out of
158)
Customer Reviews for Frigidaire - 22.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Bisque
Customer Rating
5
Love this fridge!
on January 18, 2018
Posted by: Neyshal
from Wyoming, United States
[This review was collected as part of a promotion.] I have had my new fridge for over a month. I love the ice maker. I get plenty of ice everyday. I love this fridge.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect for small apt.
on January 31, 2018
Posted by: elizpr1
from Mayagüez, Puerto Rico
[This review was collected as part of a promotion.] Love at first site.Just what I was looking for.Easy installation for water and ice maker.Perfect for a small family of 3 or 4.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on February 13, 2018
Posted by: Tlf12345
from Hemet
[This review was collected as part of a promotion.] Got about 5 weeks ago, so happy I did. Very roomy.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on July 14, 2018
Posted by: Jasonburd
from Douglasville Georgia
[This review was collected as part of a promotion.] Bought this fridge about 2 months ago. Great piece of equipment. Water and ice maker work great for a family of 4. Great room inside freezer and fridge. Love it. Thank you Frigidaire.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on August 29, 2018
Posted by: LinAnn 85
from Springville, IA
[This review was collected as part of a promotion.] Love it! Works wonderful! Exactly what I wanted.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Alarms problems
on September 23, 2018
Posted by: Sg3ntx
from Texas
[This review was collected as part of a promotion.] We bought this fridgerator 2 years ago began having issues with constant H1 alarm going off.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Alexis, Online Outreach Specialist, September 24, 2018
Hi, Sg3ntx. We regret to hear that you have had this experience. While we strive to produce quality products, there are occasions when even the best appliances may malfunction. We would like to see how we can help; please be on the lookout for email correspondence from us. If you should need further assistance please give us a call at 888-203-1389 between 8a-8p Monday-Friday and 9a-6p Saturdays. ~Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
1
nothing but problems
on May 7, 2019
Posted by: ricks services
from roseville, mi
icemaker has been replaced twice under warranty and the ice bucket/auger assembly had to be replaced it cracked. yesterday it started making noise like something is hitting the fan in the freezer and it is all frozen inside like the automatic defrost stopped working. i hate this fridge nothing but problems.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, May 9, 2019
Hey, ricks services! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed.
I understand that your icemaker is producing an unusual sound. Please send us an email message to SocialCare@Frigidaire.com with the following in the subject line: “Reviewed (ricks services-187481481)” so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you provide your full contact name, address, phone number along with your refrigerator's model, serial number and date of purchase. Please also include a brief description of what you have experienced. For immediate assistance, please contact us at 1-800-374-4432; Monday through Friday, from 8:30AM to 8PM EST. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Kindly, Courtney
I understand that your icemaker is producing an unusual sound. Please send us an email message to SocialCare@Frigidaire.com with the following in the subject line: “Reviewed (ricks services-187481481)” so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you provide your full contact name, address, phone number along with your refrigerator's model, serial number and date of purchase. Please also include a brief description of what you have experienced. For immediate assistance, please contact us at 1-800-374-4432; Monday through Friday, from 8:30AM to 8PM EST. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst appliance we have ever owned.
on June 10, 2019
Posted by: HeavyC
from Sebring Ohio
We bought this appliance April of 2016. It has been the noisiest, loudest weird sounds coming from within. We can get past that, but we now have water dripping out of the freezer door. this is the 4th time this has happened each time we have to empty the freezer out and defrost it. There have been large chunks of ice under the bins on the freezer side. The drain is not allowing water to evaporate. We have taken the inside apart and had to use a hair dryer to defrost the back panel because it is not defrosting and functioning properly.
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, June 14, 2019
Hello, HeavyC.
Thank you for connecting with us regarding your refrigerator. We understand your concerns. We apologize your experience has been less than great. We welcome all feedback as an opportunity to grow. We recommend having an authorized service provider properly diagnose your refrigerator. This will help gain a clearer understanding of your concerns. Please visit this link https://www.frigidaire.com/Owner-Center/Service--Repair/ to locate a local service provider. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for connecting with us regarding your refrigerator. We understand your concerns. We apologize your experience has been less than great. We welcome all feedback as an opportunity to grow. We recommend having an authorized service provider properly diagnose your refrigerator. This will help gain a clearer understanding of your concerns. Please visit this link https://www.frigidaire.com/Owner-Center/Service--Repair/ to locate a local service provider. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com