Customer reviews from frigidaire.com
Frigidaire - 22.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Bisque
Average customer rating
3.9
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
73
4 Stars
40
3 Stars
21
2 Stars
14
1 Star
14
75%of customers recommend this product.
(
119 out of
158)
Customer Reviews for Frigidaire - 22.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Bisque
Customer Rating
5
It's perfect!
on November 15, 2016
Posted by: Natburks66
from San Diego, CA, United States
[This review was collected as part of a promotion.] I received this refrigerator from SDG&E through the Energy Team program. I absolutely love it, and the features work great for me!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Function and appearance
on December 21, 2016
Posted by: Ram 1
from Santa Barbara, CA, United States
[This review was collected as part of a promotion.] We purchased this product 1 month ago and have been very happy with it. We had to purchase a slightly smaller refrigerator and this one has all the same convenience of the larger one. We lost very little space and the same details as the larger model that we had
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 23, 2016
Posted by: Niemetw47
[This review was collected as part of a promotion.] The handel became loose and very hard to fix it the warranty didnt cover it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible!
on January 18, 2017
Posted by: RussSan
from Ellijay, GA
[This review was collected as part of a promotion.] This is absolutely the most noisy refrigerator we have EVER owned! There is no excuse for a brand new refrigerator to make as much noise as this one makes! It is SO ANNOYING!!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 25, 2017
RussSan, I can certainly tell how frustrated you are with your refrigerator experience. Page 24 in your Owner’s Manual addresses the normal sounds your refrigerator will exhibit. If what you are hearing is not listed, or you have any questions, please call our Customer Engagement Center at 877-435-3287 for assistance. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday, and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Bad Ice maker
on January 26, 2017
Posted by: Wallyd
from Windermere, FL, United States
[This review was collected as part of a promotion.] The fridge is pretty good but the Ice maker has gone out once and now it's making noise again. Also if an ice cube gets stuck in the dispenser the ice will melt all down the front of the freezer door causing streaks. Also it causes the inside of the freezer to frost real bad so you have to check every time you get ice to make sure a piece is not stuck in the dispenser. I had this same fridge for 12 years and only had one problem. That's why I bought the same one again. I would do it different now.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Maggie , Online Outreach Specialist, January 27, 2017
Hi Wallyd, we appreciate you taking the time to provide us with your review. I regret to hear that your ice maker is encountering the same experience. I would recommend you contact the service company due to their work is guaranteed for 30 days from the date of repair. If you have additional question, please contact our Customer Care at 1-800-374-4432 Monday-Friday 8am-8pm or Saturday 8am-6pm. Kindly, Maggie
Written by a customer while visiting frigidaire.com
Customer Rating
5
great service, great product
on February 1, 2017
Posted by: cspencer13
from Kenmore, NY, United States
[This review was collected as part of a promotion.] Have had my new fridge since early October and am very pleased with its performance. just a tad louder than my last one. also a Frigidaire.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
on February 14, 2017
Posted by: mpita
from NJ
Less than a year old and have technicians coming out for the third time to fix issues with the ice maker. Not what I expect from a new appliance.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, February 16, 2017
Oh no, mpita! I'm sorry to hear about your icemaker experience. I am glad, however, that the technician is able to come out to try and resolve these hiccups for you. Please feel free to connect with us if you have any additional questions. Best - Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
meat saver drawer.
on February 15, 2017
Posted by: Lizzy123
from RI, United States
[This review was collected as part of a promotion.] Did not realize when I bought refrigerator that the meat saver drawer was not included. Really miss it. Tied to buy it separately and was told I could not for this model.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com