Customer reviews from Samsung US
Samsung - I917 Focus Mobile Phone (Unlocked) - Black
Average customer rating
4.4 out of 5
4.4
(868 Reviews)
Open Ratings Snapshot
Rating breakdown 868 reviews
5 Stars
535
4 Stars
224
3 Stars
47
2 Stars
29
1 Star
33
87%of customers recommend this product. 
(
686 out of 785
)
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Customer Reviews for Samsung - I917 Focus Mobile Phone (Unlocked) - Black
Customer Rating
4 out of 5
4
Nice Phone / Nice OS
on January 13, 2011
Posted by: LuvElectronicToys
from Atlanta GA
The Samsung phone is a solid phone, with an adequate battery life. The buttons are easily located and hard to be accidently pushed. The windows 7 OS is feature rich and stable (as long as you sync occassionally with Zune). The only problem (and it isn't a big one) is that there are not that many 3rd party apps available to run on the windows 7 OS. I'm not worried about this as time will allow more and more programs to be written.
Pros: Bright display, Inexpensive, Lightweight
Cons: minimal 3rd party applications
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
almost perfect
on January 15, 2011
Posted by: FredReallyKevin
from North NJ
Expertise:Intermediate
The operating system is great. The phone performs well; the screen is bright, clear, and big.
The camera is good, but everytime you start it up, it reverts to the default settings .. and there is NO WAY to change the default.
It is also very slippery ... so it is difficult to take out of your pocket or out of a belt-worn pouch.
The camera button is in an awful location ... and the "auto turn camera on" feature is good but in combo with the button location, I find myself turning the camera on during a conversation, just by holding the phone.
I hope Samsung will fix the camera default thing -- even tho it's a phone, not a camera, this omission is annoying.
But I suspect Samsung will move on to the NEXT hot phone. We'll seel
One more thing -- we all know that large displays burn energy --- and EVERY smart phone user complains about battery life. Add a few millimeters in all dimensions and squeeze in a bigger battery. The FOCUS battery life is good if used only as a phone; drains quickly if you actually USE the features! This phone is small enough, a few mm wouldn't matter.
Overall - great product.
Pros: Realistic color, performs well
Cons: camera features = poorly executed, needs a bigger battery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Really Good but.....
on January 15, 2011
Posted by: chris25678
from Alabama
Expertise:Expert
I really like everything about the phone...EXCEPT the user is not able to create custom ringtones. I don't like to be bothered at work so I like to set some contacts to silent and others to ring. So far this is not possible with this phone. The user is forced to choose from some very lame generic tones that are pre-installed or possibly buy one that is quite over-priced. Still, there is no way to have some contacts set to slient and others not. This is a glaring oversight on the part of the developers.
Pros: Bright display, fast, large screen, easy to navigate
Cons: can't create ringtones, not enough settings to edit contacts
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
on January 16, 2011
Posted by: JImmyrob
from Dalles area
Expertise:Intermediate
A few things I do not like about the phone are: Can not download additional ringtons, Tranfering file from phone to pc are viceversa, it be easier if I could use a usb, and there is no Documention are support from Samsung or Windows for using the Office products on the phone. Other than these few things I like the phone, its nice having something other to choose from than an I-Phone.
Pros: Bright display, Inexpensive, Realistic color, Lightweight
Cons: tranfering files not easy, can not add ringtones
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sleek and Slim
on January 19, 2011
Posted by: jimrjim
from San Diego
Expertise:Expert
I love the size, screen, and weight. I just swapped the phone at AT&T for a new unit. The old one I experienced the other callers voice lowering in volume randomly and to the point where I couldn't hear them. Possibly related to audioence noise reduction?? I'm still testing the replacement. In general, the volume level could be louder.
Pros: Bright display, Lightweight
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is pretty cool
on January 20, 2011
Posted by: MissMissy
from Monterey, CA
Expertise:Intermediate
The only real issue I have with it is I can't download or customize ringtones. Sometimes I get irratated when texting and it corrects me like I don't know what I'm talking about, but other than that everything works amazingly. It's easy to learn and the set up is really nice.
Pros: Bright display, Inexpensive, Realistic color, Lightweight
Cons: no ringtone options
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on January 21, 2011
Posted by: ThePulse
from New York
Expertise:Expert
The Focus has a stunning display and long battery life, in a thin and lightweight package!
Pros: Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on January 23, 2011
Posted by: Cwdhargo
from Florida
ut windows need to improve better in perfonace page to be faster this is my second window phone and is tha in the phone the problen is in windows mobile is get frozen sometime
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: sofware is need to upgrade or change to another os, need a hdmi, need navegacion sistem, improve extra memory card slot, better keyword (bigger)
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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