Customer reviews from Samsung US
Samsung - I917 Focus Mobile Phone (Unlocked) - Black
Average customer rating
4.4 out of 5
4.4
(868 Reviews)
Open Ratings Snapshot
Rating breakdown 868 reviews
5 Stars
535
4 Stars
224
3 Stars
47
2 Stars
29
1 Star
33
87%of customers recommend this product. 
(
686 out of 785
)
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Customer Reviews for Samsung - I917 Focus Mobile Phone (Unlocked) - Black
Customer Rating
5 out of 5
5
Everything I Expected & More!
on January 12, 2011
Posted by: BrianU
from Waldorf, MD
Expertise:Intermediate
I waited for this phone for several years. The screen is beautiful, the touch performance is perfect, and the layout of "metro" is incredibly easy! Enjoy the Zune functionality and the unsurpassed call clarity. You won't regret switching!
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the features of this phone
on January 12, 2011
Posted by: mself1959
from Louisiana
This phone if great for a working phone, to be able to work on documents, check emails, can send pictures directly to facebook, keep track of contacts and code them.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: need to be able to cut and paste & crop pictures.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on January 12, 2011
Posted by: Murali
from Duluth,GA
Expertise:Expert
I love this phone. I would definitely recommend this product to my friends.
Pros: Built-in speakers, Bright display, Inexpensive, Lightweight
Cons: no hdmi outputfront facing camera
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works for me
on January 12, 2011
Posted by: Gnome920
This phone has done everything I needed it to do. Used as a personal phone and I prefer it much more then the Blackberry Torch I have for work. More flexible, better apps (including Zune and Xbox Live integration) and even works better as a phone. Only negative I really have is the lack of a common inbox and calender as I have several email accounts and would prefer to have one calender for all of them and one mailbox would be nice although I have gotten used to working around this (and these are really WP7 issues not the Focus itself).
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on January 13, 2011
Posted by: turbogreg
The best phone I have owned!
Super bright, clear, large screen,
intuitive easy to use.
needs more aps!!! also would like to download and attach ringtones/songs to customize ringtones.
Pros: Built-in speakers, Bright display, Lightweight, impossible to pocket dial
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!
on January 13, 2011
Posted by: mommyof3
This is my first smartphone and I love it! I was worried about the all touch screen but it is so easy to navigate. Within an hour I had it all figured out. Love this phone!
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on January 15, 2011
Posted by: tigercat08
from grass valley, California
Expertise:Beginner
We waited quite awhile to upgrade and we r glad we waited. This phone is amazing! Feels good to come in the 21st century. A computer in your hand for sure. We r still discovering things everyday. If u r thinking of upgrading u cannot go wrong wit this phone.
Pros: Built-in speakers, Bright display, large enough screen for us "older" folks!
Cons: can't find any voce messaging yet!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Focus is a Beautiful Phone, but has some quirks
on January 15, 2011
Posted by: Gadgetgeek
Expertise:Intermediate
The Samsung Focus is an impressive phone to look at. The AMOLED display and bright screen are "eye candy." The phone itself is amazingly light compared to other Windows Mobile devices. The battery cover is kind of cheap feeling and it is difficult to get it to snap all the way back on all edges.
The design for acccessing data is brilliant, The features are readily available without having tiny little image squares like the android series phones. However, there are some glitches: sometimes the Music link does not pull up my music files. This is also the same with Marketplace at times. And the camera tends to take blurry, grainy pictures. You can set the camera anti-shaking feature to "on" but you have to remember to do this before every picture you take because the camera does not remember the settings after you exit the camera feature. There is also an issue with adding a MicroSDHC memory card. It has not been decided what, exactly, a Microsoft Windows 7 approved card is. Everyone who has tried to add a card has lost their data and had to reinstall all the programs back on; some have even lost ability to access the new card or use the phone. I purchased a 16 GB Sandisk for this phone- it is rated most likely to be compatible by reviewers, but I am still hesitant to install it until the "bugs" have been worked out on this from the company. The phone comes with 8GB built in and this has been more than adequate so far, even though I have added a ton of apps.
There are many great apps available for this phone through Marketplace.
I was hesitant to upgrade to the Focus from my Window Mobile Smartphone because my Smartphone could read MS Office files and copy/paste, etc. But this phone can access Outlook files, etc. and has so many more features. And updates to the now lacking copy/paste feature are expected in the January or February update.
I spend way too much time on this phone now because it has so many cool features.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, many great apps available
Cons: some quirkiness at times- opening music and market, battery cover does not pop all the way back on, phone needs work to take quality pics, you are better off not adding a memory card yet
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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