Customer reviews from Samsung US
Samsung - I917 Focus Mobile Phone (Unlocked) - Black
Average customer rating
4.4 out of 5
4.4
(868 Reviews)
Open Ratings Snapshot
Rating breakdown 868 reviews
5 Stars
535
4 Stars
224
3 Stars
47
2 Stars
29
1 Star
33
87%of customers recommend this product. 
(
686 out of 785
)
Best Buy Privacy Policy
Customer Reviews for Samsung - I917 Focus Mobile Phone (Unlocked) - Black
Customer Rating
2 out of 5
2
No PC sync options
on November 13, 2010
Posted by: wayne58
Expertise:Intermediate
Can not sync office or outlook to phone from your PC with a data cable. Other issues like custom ringtones also. Windows 6.5 is a whole lot more user friendly.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Crashes Daily
on January 13, 2011
Posted by: jsharp81
from Portland, OR
Expertise:Intermediate
I can not go a day without it crashing at least three time during normal phone calls, web browsing and playing games. I really want to like the phone but it cant prove so far its worthy of liking.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
Cons: not reliable
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not a good experience
on January 18, 2011
Posted by: ACSC
Would be OK if the operating system was user friendly! Ringtones not downloadable and syncing is extremely complicated!!
Pros: Bright display, Realistic color, Lightweight
Cons: operating system
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
4 out of 5
4
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not what I expected
on March 16, 2011
Posted by: SamHere
from CA
Expertise:Intermediate
This is an eyecandy phone .You have to pay to play the games which are online.We have a limited online access.Don't care for the media program.Should have used their own WM program.Still waiting for the upgrade to download my own ring tones.Can't see news videos and I should have bought an android:(
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on June 21, 2011
Posted by: rakandy
Best phone I've ever had, and getting better every day.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not A Phone
on August 25, 2011
Posted by: Snapdragen
The most important features of a Cellular Phone for me is the ability to connect on a clear channel and maintain Contacts from my own computer based files in order to protect my information and protect the privacy of information entrusted to me by my contacts. It is impossible for me to be enthused about a product which is designed to be a marketing tool for others and will not satisfy my basic needs.
Cameras, games and Internet connectivity are not a priority in my life and never have been and serve only to turn a cellular phone into a toy, not a instrument you respect for the serious work it does.
Cons: Too big
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Needs Work.
on October 25, 2011
Posted by: Fuzz2Nikia
from Birmingham
Expertise:Expert
I know your not publishing my review because irs honest.
Updates slow
Apps few in number that i need.
and overal right envision just not following through.
Pros: Bright display, Inexpensive, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Screens crack too easy
on November 15, 2011
Posted by: tinman62
from Crown Point
Expertise:Intermediate
I had a protected cover from samsung and the phone only dropped a few inches and shattered. Terrible value!!!
Pros: Bright display
Cons: Poor quality, Did not meet expectations, fragile, cheap covers for protection
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
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