Customer reviews from Samsung US
Samsung - I917 Focus Mobile Phone (Unlocked) - Black
Average customer rating
4.4 out of 5
4.4
(868 Reviews)
Open Ratings Snapshot
Rating breakdown 868 reviews
5 Stars
535
4 Stars
224
3 Stars
47
2 Stars
29
1 Star
33
87%of customers recommend this product. 
(
686 out of 785
)
Best Buy Privacy Policy
Customer Reviews for Samsung - I917 Focus Mobile Phone (Unlocked) - Black
Customer Rating
3 out of 5
3
Average
on August 16, 2011
Posted by: ZurisMommy
Functional phone. Windows app are way behind times.
Pros: Inexpensive, Lightweight
Cons: Did not meet expectations
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on August 23, 2011
Posted by: Shyene
from SF Bay
Expertise:Expert
Good phone for the price.
Best part - Windows Phone 7 OS
Good UI, cool graphics, good multimedia features
Cons - WP 7.5 (Mango) would have made this the most desired phone
Battery life is short
Pros: Bright display, Realistic color, Lightweight, windows phone 7
Cons: short battery life, mango (7.5) needed
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone, but no aftermarket ringtone capability! Really???!!!
on August 25, 2011
Posted by: messman11
How can a great phone such as this not allow for custom ringtones??? Are you serious. Major flaw in not having this basic, high-demand capability
Pros: Bright display, Realistic color, Lightweight
Cons: no custom ringtones
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Very Hot Phone
on November 29, 2011
Posted by: VERYHOTPHONE
from Southern NH, USA
Expertise:Intermediate
I've had my Samsung Focus (3G) for just over 9 mths and can NO LONGER hold it to my ear due to the amount of HEAT it produces now. Both the Phone & Battery have been replace due to this issue 2X's each with in a two week period, with NO IMPROVEMENT!!! not to mention that the battery's only hold a charge for 3 - 4 hrs in "stand-by" mode before becoming DEAD!!!
Pros: Bright display, Realistic color
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
You should "focus" on my "FOCUS"!
on December 2, 2011
Posted by: yaya1
from North Augusta, SC
Expertise:Intermediate
I have had nothing but Samsung Cell Phones for my last 5 phones! Although I have always enjoyed my Samsung experiences, I didnt realize just how superior the Samsung was until I acquired the Focus! I love the screen size and resolution, the windows 7 apps, xbox live games, live tiles, ease of access. Too many things to list! Although there are some features that I would like to see on the Focus, they are always updating, and I am VERY pleased with this product. Thank you Samsung and keep those updates coming!
Pros: Bright display, Durable, Realistic color, Lightweight, user friendly, great camera, great video, great apps
Cons: cannot view flash sites, cannot send video
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Some popular apps not available with this phone.
on December 14, 2011
Posted by: mustanggary
from crittenden ky
I like the phone but some apps are not available with this phone. Would recommend to others but hope future updates will address the app issues.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color
Cons: Did not meet expectations
I would recommend this to a friend!
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not impressed with this product
on January 21, 2012
Posted by: wbiermannjr
Expertise:Intermediate
My biggest concern for this item was the OS. I dont blame Samsung for this, but Windows 7, being quite new, has very few good apps. Most of the apps might be similar to IPhone or Android OS, but are much more basic meaning they dont have the extras that I appreciate in most apps. Display was bright, it was quite fast. I also didnt like the large icons. The only plus that makes it stand out from the other OSs isthe XBOX live feature but I dont play XBOX, so that feature is wasted on me.
Pros: Bright display, Inexpensive, Realistic color, Lightweight
Cons: few worthy apps
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Big Mistake! Stay away from Windows OS!
on May 16, 2012
Posted by: GonzeauxDog
from Euless, TX
The phone works great, the picture is great, but battery life is poor. The lack of common apps, such as Pandora, is unacceptable. My biggest issue is incompatibility with the Toyota Entune Navigtion system in my new truck. This is the last Windows Phone I will ever own. The Android phones are the best option with Samsung.
Pros: Bright display, Durable, Realistic color
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
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