Customer reviews from sony.com
Sony - BRAVIA - 50" Class (49-1/2" Diag.) - LED - 1080p - Smart - 3D - HDTV
Average customer rating
4.5
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
75
4 Stars
30
3 Stars
4
2 Stars
4
1 Star
3
92%of customers recommend this product.
(
86 out of
93)
Customer Reviews for Sony - BRAVIA - 50" Class (49-1/2" Diag.) - LED - 1080p - Smart - 3D - HDTV
Customer Rating
3
Disappointed
on December 28, 2014
Posted by: TVCRITIC
Disappointed in the picture quality of this 55" TV. Not as good of a picture as our 8 year old 40" Sony TV. Should have waited until the price came down on the 240 hz Ultra HD TV. Can get this now for about what we paid for the W800B model we bought just this past Spring.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5
Love it
on June 17, 2014
Posted by: Katerer
Easy to set up and great picture, sound and features.
Written by a customer while visiting sony.com
Customer Rating
4
Provided wall mount uses METRIC bolts!!
on December 28, 2014
Posted by: shoebox
We are not critical about our video quality, but we needed a unit that looked reasonable at 40 degrees off center, did not show distracting reflections of the windows, and wasn't the bottom level build quality. These requirements eliminated most brands. We chose this unit based on early reviews and a special sale price at the retailer.
We were not leaning towards a smart TV (as I would have preferred a dumb panel and external streaming box), but the network connection tells us about firmware updates as soon as they are available and makes updating trivial and convenient. This was an unexpected and valuable benefit. Wireless setup was straight forward though I still plan to connect through network cable for more reliable streaming.
The provided wall mount keeps the TV very close to the wall and still provides good ventilation, but is a pain to install. WARNING: This TV needs an extra adapter to get VESA compliant mount spacing. I wasn't willing to pay the extra $$, so we ended up using the provided stand for wall mounting. Since the mount does not provide flexibility in bolt locations and it uses METRIC bolts, I had to find and special order wall anchors. I used MB8S TOGGLER SNAP-TOGGLE anchors (http://www.toggler.com/products/snaptoggle/part_numbers.php). They worked very well but I had to buy a box of 25 to get the 7 I needed. This was about the same cost as the VESA adapter alone. Unfortunately YOU MUST GET THE BRACKET HOLES FOR THIS MOUNT EXACTLY LEVEL since it does not provide any adjustments. This was a major pain. I wish Sony had either made the TV with VESA mount holes or included the adapter at no charge instead of spending development and support $$$ on this finicky mount. Short of that they should have used SAE bolts in units sold in the USA.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
viewing angle is terrible
on May 14, 2014
Posted by: samshoe
Picture loses contrast, I sit about 10ft away & 5ft to any side of the screen the picture quality and contrast decreases about 20 to 30%.
Even more if u increase sitting angle, its unwatchable.Don't buy this TV unless u sit directly in front of it. Not what i expected from SONY. Now i'm stuck with this poor quality TV
Even more if u increase sitting angle, its unwatchable.Don't buy this TV unless u sit directly in front of it. Not what i expected from SONY. Now i'm stuck with this poor quality TV
Written by a customer while visiting sony.com
Customer Rating
5
Love It!
on May 3, 2014
Posted by: Passionfruit8181
Love this TV. I can watch all of my favorite shows and movie internet/cable,on a big screen tv without moving an inch.
Written by a customer while visiting sony.com
Customer Rating
5
ENJOYING EVERY MINUTE OF WATCHING IT
on July 19, 2014
Posted by: O150j
Added a Sony HT-CT370 for best sound ever
Written by a customer while visiting sony.com
Customer Rating
1
Nice TV
on September 26, 2014
Posted by: Dewayne
SERVICE AND SUPPORT AFTERWARDS IS THE WORSE. I NEEDED A PART TO MOUNT THE TV TO THE WALL AND CANNOT FIND ONE ANYWHERE.
No, I would not recommend this to a friend.
Response from sony.comBy Oscar, Sony Support, October 3, 2014
Thank you for your feedback. Please check the link below to order a wall mount bracket depending of the inches of your Sony television:
http://store.sony.com/search;pgid=i6VoEzaXX7RSRpY.jD1aazKG0000escVFC8o;sid=tvkrScCu-a5NSZSBsXxITfKk8DjQdCAYRnCbwEt6?SearchTerm=wall+mount+brackets
http://store.sony.com/search;pgid=i6VoEzaXX7RSRpY.jD1aazKG0000escVFC8o;sid=tvkrScCu-a5NSZSBsXxITfKk8DjQdCAYRnCbwEt6?SearchTerm=wall+mount+brackets
Written by a customer while visiting sony.com
Customer Rating
3
Worst sound ever
on September 27, 2014
Posted by: kingrex
I would recommend it only if the price was very good, and the individual had another sound system to use instead of the one for the TV. Very disappointed that Sony would put out such poor sound quality on one of their televisions.
I would recommend this to a friend!
Response from sony.comBy Oscar, Sony style, October 4, 2014
Thank you for your feedback and for choosing SONY
Written by a customer while visiting sony.com