Customer reviews from sony.com
Sony - BDPS5200 - Streaming 3D Wi-Fi Built-In Blu-ray Player - Black
Average customer rating
4.3
(255 Reviews)
Rating breakdown 255 reviews
5 Stars
163
4 Stars
49
3 Stars
18
2 Stars
10
1 Star
15
87%of customers recommend this product.
(
187 out of
216)
Customer Reviews for Sony - BDPS5200 - Streaming 3D Wi-Fi Built-In Blu-ray Player - Black
Posted by: Anonymous
Verified Purchase:Yes
I have two Sony Blu Ray Players, have had one for just over a year (a BDPS3100), then bought a Sony 3D Television so I bought a BDPS 5200 about 4 months ago. Funny Sony asked for my opinion now since last week BOTH players decided to brick themselves for whatever reason. Not an electrical surge, I have protection from that...I also have about $4k worth of other AV equipment and the only things that died at the same time were these two Sony Blu Ray players that are both connected to wireless. Went online to see if anyone else had the same problems from Sony and apparently I'm not the only one out there with this problem. Most attribute this issue with frequent software updates that go bad. My two BR players are bricked, both do the same thing upon pressing the power button, get a "Blu Ray" logo, then the screen goes black, and stays that way...won't even go to the menu screen. Push the power button for ten seconds, power goes off, comes back on, and does the same thing. So I'm thinking to myself, why not exercise the warranty, right? Well, apparently those warranties are not for long and here's the kicker...YOU the customer have to pay to ship it back even if it is under warranty, and hopefully it is covered by warranty because if it isn't, by the time everything is said and done you've paid more to get it fixed than you did for the item in the first place! Piece of junk, will never buy Sony blu ray again. I just hope my "70 Sony television doesn't p@@p out on me next week, Thanks Sony! Peace!
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, February 1, 2015
Hi Hutch,
We're sorry for the bad experience here however please allow us to help you. Reach us at socialsupport@am.sony.com and include all information such as model/serial no, address and phone number so that we can assist you. Thank you.
We're sorry for the bad experience here however please allow us to help you. Reach us at socialsupport@am.sony.com and include all information such as model/serial no, address and phone number so that we can assist you. Thank you.
Written by a customer while visiting sony.com
Customer Rating
3
Good Player, great price
on September 26, 2014
Posted by: torpedoman
I have played DVD Blu-ray both work well, haven't tried Wi-Fi and don't have a 3D TV. would give a better rating if I had tried all features
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Worst purchase ever
on December 27, 2014
Posted by: Wallito
Cannot stay connected to the Internet at all it's just sitting on the shelf in my garage $100.00 down the drain.
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, December 30, 2014
Hi Wallito,
You may try resetting your modem/router and reset your player to the factory default settings.
SETTINGS > Resetting > Reset to Factory Default Settings > All Settings.
Thanks.
You may try resetting your modem/router and reset your player to the factory default settings.
SETTINGS > Resetting > Reset to Factory Default Settings > All Settings.
Thanks.
Written by a customer while visiting sony.com
Posted by: mary1215
Verified Purchase:Yes
I thought there would be an hdmi so i could move my other box to my room.
I would recommend this to a friend!
Response from sony.comBy Joffrey, SonySupport, February 22, 2015
Hi mary1215,
Here are the supplied accessories of this player.
Remote Control (RMT-B126A)
Batteries (2 x AAA type)
Instruction Manual
Warranty Card
Customer Registration Card
Here are the supplied accessories of this player.
Remote Control (RMT-B126A)
Batteries (2 x AAA type)
Instruction Manual
Warranty Card
Customer Registration Card
Written by a customer while visiting sony.com
Customer Rating
3
Great features, cheep design
on December 19, 2014
Posted by: Likedit
I love the menu and easy access to Netflix and Amazon prime. Screen mirroring doesn't work very good, and couldn't get browser to work but I didn't buy it for those. Kind of cheep design. The dvd door fell off my first one. One complaint over all, if you accidentally stop a blue ray disk, it goes all the way back to the beginning. It's terrible.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
very happy with this purchase
on November 15, 2014
Posted by: quietman66
I purchased this blueray to watch 3d movies and to subscribe to streaming tv. This unit works perfect and is in a nice small package.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Very good player
on December 27, 2014
Posted by: Whitedog4
Easy to setup, reliable player. Very good quality product. Aftermarket online firmware updates keep product current - not often seen in other manufacturers.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: ColoradoJeff
Verified Purchase:Yes
Easy to set up, automatically and quickly updates. Great picture. Love the Apps! No problems with it whatsoever.
I would recommend this to a friend!
Written by a customer while visiting sony.com