Customer reviews from sony.com
Sony - BDPS5200 - Streaming 3D Wi-Fi Built-In Blu-ray Player - Black
Average customer rating
4.3
(255 Reviews)
Rating breakdown 255 reviews
5 Stars
163
4 Stars
49
3 Stars
18
2 Stars
10
1 Star
15
87%of customers recommend this product.
(
187 out of
216)
Customer Reviews for Sony - BDPS5200 - Streaming 3D Wi-Fi Built-In Blu-ray Player - Black
Customer Rating
1
Erroneous frozen messages
on November 1, 2014
Posted by: fanofs
Where is the QA? This worked well the first time but that was it. Keep getting "wait", "loading", "off" or "empty" until it times out and shuts off. Cannot progress from that. I could never get the additional features like Netflix or SEN, etc. loaded. The SEN site wanted a Registration # supposedly located within the software but not evident at all. Had previous Sony Blue Ray players but this software or chip or whatever is pretty bad. Have to unplug it but still unresponsive. Cannot go to HOME or access anything now at all. I want to love it!!
No, I would not recommend this to a friend.
Response from sony.comBy Anthony, Sony Support, November 4, 2014
Hi fanofs!
We're sorry to hear that. Please attempt a power reset to resolve this issue. To perform the power reset, press and hold the POWER button on the front of the BD player for 10 seconds. The BD player should turn off. If it does not turn off, unplug the power cord from the electrical outlet.
We're sorry to hear that. Please attempt a power reset to resolve this issue. To perform the power reset, press and hold the POWER button on the front of the BD player for 10 seconds. The BD player should turn off. If it does not turn off, unplug the power cord from the electrical outlet.
Written by a customer while visiting sony.com
Customer Rating
5
Great little box.
on December 28, 2014
Posted by: queenie52
Great buy for the money. Easy to set up.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Excellent
on September 26, 2014
Posted by: Anonymous
Bought this to replace a friends older player. It immediately resolved all her wireless streaming TV problems AND, as she has a Sony TV, it replaced 3 problematic controllers of different brands with one unified, simple to use Sony controller for both streaming TV and playing DVD/BRs. She loves it!!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
My sony Blu-Ray
on October 12, 2014
Posted by: Jaypee40
Small and compact and has the Apps that I want and use....easy set up and system and app updates.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Good product
on December 29, 2014
Posted by: depchf
This is a good product. My order was prompt and efficiently handled. It arrived in a timely manner with no problems on my end. It works great. It is a good value for the reasonable price I paid. I would highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Excellent BD Player
on December 28, 2014
Posted by: BDE69
Outstanding playback of BDs and my older DVDs. Very good on-line capability over WiFi.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
Good But...
on December 7, 2014
Posted by: AhmedK
I liked this BD so much, only 1 thing did not like in it.
It is not supporting Arabic subtitle in .srt files it is showing strange language and sony support told me to update (already had the latest update) and then reset the device and it is no use. I think it is copy and paste messages because another employee contacted me with the same message from the beginning.
It is not supporting Arabic subtitle in .srt files it is showing strange language and sony support told me to update (already had the latest update) and then reset the device and it is no use. I think it is copy and paste messages because another employee contacted me with the same message from the beginning.
I would recommend this to a friend!
Response from sony.comBy Jeannette, Sony Support, December 10, 2014
Hello AhmedK!, Thank you for taking the time to share your feedback with us. We recommend to check the following link for further support since strange characters will appear if the format is not set properly:
https://us.en.kb.sony.com/app/answers/detail/a_id/34277/p/47329,47564,91678/c/65,66/kw/subtitle%20language
https://us.en.kb.sony.com/app/answers/detail/a_id/35053/kw/subtitle%20language/p/47329,47564,91678/c/65,66/related/1
https://us.en.kb.sony.com/app/answers/detail/a_id/34240/kw/subtitle%20language/p/47329,47564,91678/c/65,66/related/1
https://us.en.kb.sony.com/app/answers/detail/a_id/34277/p/47329,47564,91678/c/65,66/kw/subtitle%20language
https://us.en.kb.sony.com/app/answers/detail/a_id/35053/kw/subtitle%20language/p/47329,47564,91678/c/65,66/related/1
https://us.en.kb.sony.com/app/answers/detail/a_id/34240/kw/subtitle%20language/p/47329,47564,91678/c/65,66/related/1
Written by a customer while visiting sony.com
Customer Rating
5
Worthwhile investment
on November 16, 2014
Posted by: alkroenke
Love this product! It's compact and when turned on and disc inserted jumps right to it without having to push buttons on TV to get it there. It's wireless so now I don't have to do upgrades, it will do them itself. The HD and sound on this thing is AMAZING, just like being in the theatre. Great product!
I would recommend this to a friend!
Written by a customer while visiting sony.com