Customer reviews from sony.com
Sony - BDPS3200 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Average customer rating
4.1 out of 5
4.1
(388 Reviews)
Open Ratings Snapshot
Rating breakdown 388 reviews
5 Stars
237
4 Stars
66
3 Stars
27
2 Stars
20
1 Star
38
80%of customers recommend this product. 
(
267 out of 332
)
Best Buy Privacy Policy
Customer Reviews for Sony - BDPS3200 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Customer Rating
2 out of 5
2
Unreliable Streaming
on September 28, 2014
Posted by: Ben45
It seems to work fine as a blu ray player, but it frequently disconnects from the internet. None of the other devices on my network have any kind of issues, only this player. It seems to be a problem concerning servers on Sony's end and I've found several online posts with the same issue and none of them have been resolved. It does work about 70% of the time, but I expected better from a name brand like Sony.
No, I would not recommend this to a friend.
Response from sony.comBy Oscar, Sony Style, October 4, 2014
Thank you for your feedback and for choosing SONY. For connectivity issues, please check the link below:

https://us.en.kb.sony.com/app/answers/detail/a_id/34310/p/47329,47564,91677/c/65,66/kw/wifi%20drops%20out

The Internet connection speed can vary for many reasons. Below are the most common causes:

*Network Sharing
*Wireless Connection Strength
*Router Type
*Connection to Your ISP

Any wireless product can experience slow connection speeds. It is normally due to the distance away from the router or other electronic devices in the home interfering with the wireless signal. To improve the wireless connection, try moving the router access point closer to the Sony product that is streaming the video. If the router is close enough, using a wired Ethernet connection is suggested instead.

Sony recommends using a wireless (N) router for streaming Internet video. Using a wireless (B) router will not work very well, if at all, for streaming video and would be the cause of the video stopping, pausing or playing poorly. A wireless (G) router is not as fast as (N), but should be able to reliably stream video. However, HD video will stream better with (N).

NOTE: A connection speed of 2.5 Mbps or higher is recommended for streaming standard definition (SD) Internet video, and a connection speed of 10 Mbps or higher is recommended for streaming high definition (HD) Internet video.

In case you have a wired connection, please check the link below:

https://us.en.kb.sony.com/app/answers/detail/a_id/42306/p/47329,47564,91677/c/65,66/kw/wired%20connection
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Excellent Product
on September 28, 2014
Posted by: FLSonyBDUser
I would expect nothing less from the Sony brand. This is a wonderful product. It includes lots of streaming apps that seems to work flawlessly (e.g., Amazon Instant Video, Netflix, etc.). Great product. Do not hesitate to purchase this.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Power on ghost
on September 28, 2014
Posted by: ChadD22
I wish I didn't buy a Roku the device has the major apps I use Hulu, Netflix, pandora. The only problem I have is it powers on when even I switch my TVs input, it is a little slow on the load of BluRays but I am impatient
It integrates into my cable companies universal remote easily.
The other issue I have is the power button doesn't power it off I have to unplug it, I try to use the remote, my universal or the one that comes with it neither will turn it off after it is done playing, weird
I would recommend this to a friend!
Response from sony.comBy Oscar, Sony style, October 4, 2014
Thank you for letting us know your concerns. We noticed you are experiencing some difficulties with your Sony Blu-ray disc player. To make your Blu-ray disc player faster you can go to the quick start mode and set it to ON. Here are the steps below:

*Press the HOME button on the remote control
*Then go to Setup
*Under Setup go to System settings
*Finally go to quick start mode and make sure to select ON

For issues related to the power button that does not turn the unit off, please check the link below:

https://us.en.kb.sony.com/app/answers/detail/a_id/29977/p/47329%2C47564%2C91677/c/65%2C66/kw/remote%20control
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great!
on September 28, 2014
Posted by: Bob33
Better than my old unit. It starts faster. And more versatile.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great! Just Love it!
on September 28, 2014
Posted by: Anonymous
Love everything about it. Delivers well.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Lousy Remote
on September 28, 2014
Posted by: Bobby53
Blue Ray does deliver on the resolution but the remote is horrible and hard to use, reason why I give it 2 stars
No, I would not recommend this to a friend.
Response from sony.comBy Oscar, Sony style, October 4, 2014
Thank you for your feedback and for choosing SONY
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
very good all in one device
on September 28, 2014
Posted by: adminagupta
hardwired to the internet, works well for Hulu, Netflix and Amazon Videos, Sony Bravia TV remote can be interchanged with this remote and VIsa-versa, does not have VEVO as a channel. No reboots, freezes and other issues with mine, I have been using it for 2 to 3 months now. DVD'S and Blu-ray play excellent
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
A good disc player with some drawbacks
on September 28, 2014
Posted by: warygary1
The player is great for DVD and Blu-Ray playback. As for the many options for connecting to other content sources, it's not as useful as my PS3 was. Often, the BDPS3200 will wait to download new content from the network, which takes a long time, before connecting to Netflix, for example. It has only the most rudimentary ability to play photos and audio from a DLNA source. For example, you can't make playlists, you can only use the lists it generates itself. So far it has been reliable and its compact form factor has freed up room in my media cabinet.
I would recommend this to a friend!
Response from sony.comBy Oscar, Sony style, October 4, 2014
Thank you for your feedback and for choosing SONY
Written by a customer while visiting sony.com
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