Customer reviews from sony.com
Sony - BDPS3200 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Average customer rating
4.1 out of 5
4.1
(388 Reviews)
Open Ratings Snapshot
Rating breakdown 388 reviews
5 Stars
237
4 Stars
66
3 Stars
27
2 Stars
20
1 Star
38
80%of customers recommend this product. 
(
267 out of 332
)
Best Buy Privacy Policy
Customer Reviews for Sony - BDPS3200 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Customer Rating
1 out of 5
1
BDP-S3200
on October 1, 2014
Posted by: extremelyfrustrated
Plays bluray and other DVD's well but I have not been able to access Sony Entertainment Network or Netflix via my wireless network
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great Player
on October 1, 2014
Posted by: rupbena
Easy to setup, Size is excellent.
After playing a few movies, love that the discs are not warm/hot to the touch, like some other systems.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
good for price but u get what u pay for
on October 1, 2014
Posted by: vicdavfav
I have had the device for a month and use it a few times a week. the streaming on it is slow and tedious. the remote is not intuitive when streaming I compare it to my roku and no comparison the roku is much better for streaming. at times after streaming for a few hours the device stops responding to the remote requiring a hard reset which is annoying. its a bluray with built in WiFi for streaming and it provides those services for a cheap price.
I would recommend this to a friend!
Response from sony.comBy Oscar, Sony Support, November 24, 2014
Hello vicdavfav, thank you for your message. We would like you to perform some troubleshooting steps.


The Internet connection speed can vary for many reasons. Below are the most common causes:

*Network Sharing
*Wireless Connection Strength
*Router Type
*Connection to Your IS

If the Wi-Fi signal drops out or keeps losing connection, please visit the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/34310
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
We returned it...
on September 30, 2014
Posted by: Photomen
After a day, it would hang up and have to have the power cord disconnected in order for it to reset. We returned it for full refund.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
From a non-geek: It works. That's good.
on September 30, 2014
Posted by: GeeBee53
The device seems to do what it was designed to do, as best as I can tell so far. The instruction manual is terrible - No help whatsoever in deciding how to change settings and what they do.
I would recommend this to a friend!
Response from sony.comBy Claudia, Sony Support, October 3, 2014
Thank you for your feedback and bringing this up to our attention. We will forward this to our engineers.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
great product
on September 29, 2014
Posted by: strat
like the features and easy to use every update more things are added
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
It's great
on September 29, 2014
Posted by: jimfer
I like the quality of the picture. I also like how it updates.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Does not work with our WiFi
on September 29, 2014
Posted by: Tweet
I have no idea if it is something with our WiFi or the Blue-ray DVD player, but it will not install. Everything on the TV says it has installed properly, but it simply does not work. I am returning it to the store as a result. Our current DVD player is not a Blue-ray but is a Sony and we have been very pleased with it.
No, I would not recommend this to a friend.
Response from sony.comBy Jeannette, Sony Support, October 2, 2014
Hello, if your unit is not connecting to the network but you have access to the menu screen, please follow the steps available in the links below:

https://us.en.kb.sony.com/app/answers/detail/a_id/34310/c/65,66/p/47329,47564,91677/

https://us.en.kb.sony.com/app/answers/detail/a_id/32902/p/47329,47564,91677/c/65,66/related/1
Written by a customer while visiting sony.com
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