Customer reviews from sony.com
Sony - BDPS3200 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Average customer rating
4.1
(388 Reviews)
Rating breakdown 388 reviews
5 Stars
237
4 Stars
66
3 Stars
27
2 Stars
20
1 Star
38
80%of customers recommend this product.
(
267 out of
332)
Customer Reviews for Sony - BDPS3200 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Customer Rating
2
Lousy Remote
on September 28, 2014
Posted by: Bobby53
Blue Ray does deliver on the resolution but the remote is horrible and hard to use, reason why I give it 2 stars
No, I would not recommend this to a friend.
Response from sony.comBy Oscar, Sony style, October 4, 2014
Thank you for your feedback and for choosing SONY
Written by a customer while visiting sony.com
Customer Rating
5
great buy for the money
on September 28, 2014
Posted by: Cookie79
It's a great buy for the money. The movies and sound are great.
the player its self is prettty small doesn't take up a lot of space on my entertainment center.
the player its self is prettty small doesn't take up a lot of space on my entertainment center.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Very Good Buy
on October 18, 2014
Posted by: yoldave
DVD load fast, Netflix and others work as expected.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
its a very good product.
on December 19, 2014
Posted by: minnie
excellent.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
Not great as I have already experiences problems!
on January 7, 2015
Posted by: WebsterDM
Verified Purchase:Yes
Right out of the box it would skip a track or two about a 1/3 of the way thru a dvd. I used a dvd disk cleaner to clean it and from then on it seemed ok. I just do not think it should have skipped like that when it was brand new. When I use wireless to do an instant video on Amazon, it stops part way thru the show and sometimes locks up or blanks out for a moment before going on. I have an older Sony dvd player that has never had this problem with Amazon. I have always thought Sony was great and own a Sony tv also, but my friends are recommending that I get Samsung products in the future.
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, January 11, 2015
Hi WebsterDM,
Please make sure that the player has the latest firmware.
You may also try resetting the player.
1. Reset the unit to Factory Default Settings.
SETUP > Resetting > Reset to factory default setting > All
Settings
2. Refresh Internet Content
Setup > Resetting > Initialize Personal Information.
3. Go to VIDEO > Internet video.
Thanks.
Please make sure that the player has the latest firmware.
You may also try resetting the player.
1. Reset the unit to Factory Default Settings.
SETUP > Resetting > Reset to factory default setting > All
Settings
2. Refresh Internet Content
Setup > Resetting > Initialize Personal Information.
3. Go to VIDEO > Internet video.
Thanks.
Written by a customer while visiting sony.com
Customer Rating
1
Disappointment
on December 27, 2014
Posted by: SonyNoMore1000
For some reason it will cut off the sound for about 3 seconds at random times, when watching a DVD or watching Netflix. Furthermore it is slow and resets constantly.
I will not buy any more Sony products. I purchased my sons Samsung BluRay players, and they don't have any problems.
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, December 30, 2014
Hi SonyNoMore1000,
We're sorry for the bad experience here however please allow us to help you. Reach us at socialsupport@am.sony.com and include all information such as model/serial no, address and phone number so that we can assist you. Thank you.
We're sorry for the bad experience here however please allow us to help you. Reach us at socialsupport@am.sony.com and include all information such as model/serial no, address and phone number so that we can assist you. Thank you.
Written by a customer while visiting sony.com
Customer Rating
5
Nice product, Nice price
on September 26, 2014
Posted by: DebinIndiana
I use this mainly for playing dvds, blu ray, and netflix streaming. Many other options, but that's all I've used. I have had the wi-fi disconnect several times, but it reconnects with a press of the button and don't know if that's my wi fi or the box issue. I am happy with it overall and was able to set it up on my own. (and I am not that tech savvy!)
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Very good purchase
on October 21, 2014
Posted by: Anonymous
I was needing a recorder to play pictures on my TV for my garden club and it did an excellent job in color and ease of running.
I would recommend this to a friend!
Written by a customer while visiting sony.com