Customer reviews from sony.com
Sony - BDPS3200 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Average customer rating
4.1 out of 5
4.1
(388 Reviews)
Open Ratings Snapshot
Rating breakdown 388 reviews
5 Stars
237
4 Stars
66
3 Stars
27
2 Stars
20
1 Star
38
80%of customers recommend this product. 
(
267 out of 332
)
Best Buy Privacy Policy
Customer Reviews for Sony - BDPS3200 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Customer Rating
1 out of 5
1
my overpriced dvd player
on January 16, 2015
Posted by: jream21
Verified Purchase:Yes
Product shows blue rays in fine quality which is good but the main reason I purchased it was to stream Netflix etc. I couldn't get that to work properly with WiFi even though it connected to the network. After weeks of research and failed attempts I broke down and bought a streaming box and it was the easiest thing to set up. So I should have just bought a cheap blue ray that didn't have WiFi and I'd have been much better off.
No, I would not recommend this to a friend.
Response from sony.comBy Jeannette, Sony Support, January 18, 2015
Hello jream21,

We apologize or any inconvenience cause by this unit and would like to recommend to try the steps available through the following link before you try this steps make sure that your download speed is no less than 2.5 mbps to be able to play standard content or 10 mbps for HD content :

https://us.en.kb.sony.com/app/answers/detail/a_id/32112/c/65,66/p/47329,47564,91677/
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
on January 16, 2015
Posted by: geokahler
Verified Purchase:Yes
Good BluRay player, works well and has lots of options. However, it does not work well with the universal remote that I use. It will turn on/off, but nothing else. Otherwise good product
I would recommend this to a friend!
Response from sony.comBy Jeannette, Sony Support, January 20, 2015
Hello geokahler! We would like to recommend to follow the steps available through the following link:

https://us.en.kb.sony.com/app/answers/detail/a_id/29977/p/47329,47564,91677/c/65,66/kw/remote
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great Player
on January 16, 2015
Posted by: TimN
Verified Purchase:Yes
I received this Blu-Ray player as a Christmas gift. It has performed flawlessly. I also like the built-in web interface to access both paid and free programming through the unit. So far, so good!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Too easy to believe
on January 15, 2015
Posted by: TheTaz
Verified Purchase:Yes
Out of the box & ready to go in a matterof minutes. How much easier could it get....Tha apps are easy to work & simple to understand. So good I boughta second one. If you can find one, get it.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
great gift.
on January 15, 2015
Posted by: hotchic
Verified Purchase:Yes
I have so enjoyed this blue- ray disc player. I watch netflix and can stream other movies. I love it!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Great blu-ray player
on January 15, 2015
Posted by: Tweetyfeet
Verified Purchase:Yes
Works wonderfully without problems.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
This Blu-Ray Player Met My Expectations
on January 14, 2015
Posted by: chip4192
Verified Purchase:Yes
I am very pleased with this purchase. The player does everything I need it to do.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Good if you still view DVDs
on January 14, 2015
Posted by: BudDef
Verified Purchase:Yes
The blu-ray works very well. However, when watching streaming content, the remote control operation is slow and unresponsive. We get VERY frustrated trying to pause as this usually starts and stops the program multiple times until the player settles on what it wants to do.
Also, when switching from DVD to steaming, we not only have to turn it off, we sometimes have to unplug the unit to get it to work properly.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, January 19, 2015
Hi BudDef, Well, that’s not what we like to hear. Please check this website: https://us.en.kb.sony.com/app/answers/detail/a_id/33377/p/47329,47564,91677/c/65,66/kw/33377 for the troubleshooting steps. In addition, Please make sure that your Blu-ray player installed the latest update available. Please follow these steps to update your Blu-ray player: Press Home button > Go to Setup > Select Software Update. Thanks, ↔Dave
Written by a customer while visiting sony.com
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