As an avid SONY consumer, I was very surprised at how poorly this product performed. I purchsed this blue ray player brand new but after about six months, it started acting up on me. It freezes while playing discs, it locks up when it freezes, etc.., if I still had my receipt, I'd take it back in a heart beat!
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, December 30, 2014
Hi 7pdiaz, Please try to reset the unit to the factory default settings.
go to SETTINGS > Resetting > Reset to Factory Default Settings > All Settings. Thanks.
From day 1 it skipped. We tried several DVD's and were very frustrated. The "live" chat did not respond for over an hour. It took more than 30 minutes just to get someone to give me an address to send for warranty repair
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, December 30, 2014
Hi Roachski, Thanks for bringing this to our attention. We will forward your information to the proper department. Thank you for your feedback.
If your TV is not of the smart variety this is the next best thing. The built in wifi is far superior to past models. Graeat picture and sound once installed properly. Excellent value for price. This is why all my tv's and components are Sony. None better.