Customer reviews from sony.com
Sony - BDPS3200 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Average customer rating
4.1
(388 Reviews)
Rating breakdown 388 reviews
5 Stars
237
4 Stars
66
3 Stars
27
2 Stars
20
1 Star
38
80%of customers recommend this product.
(
267 out of
332)
Customer Reviews for Sony - BDPS3200 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Customer Rating
1
Fails to Deliver, Even Worse Customer Service
on December 28, 2014
Posted by: 1qaz2wsx
Despite advertisement to stream Amazon Prime, Netflix, Pandora amongst other features, this blu ray accomplishes none of this. The instructions provided by Sony do not align with the system itself and after numerous attempts to contact Sony over the course of 4 months, no response or resolution was received.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, December 31, 2014
Hi 1qaz2wsx, We are sorry for what happened here and we feel your disappointments and frustrations. Please contact us at socialsupport@am.sony.com and include all information such as model/serial no, contact details and event or reference id ( if applicable). Thank you.
Written by a customer while visiting sony.com
Customer Rating
1
If you want captions, don't buy this!
on December 28, 2014
Posted by: SadGirl
Can't access captions from TV shows recorded to DVDs. Would never have purchased if known of this flaw.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SeonySupport, December 31, 2014
Hi SadGirl, We're sorry for what happened here. Kindly check if the Closed Caption is turn on: Press HOME Button on your remote > Go to Settings > Go to System Settings > Select Closed Captions Settings. In addition, kindly check the recorded DVD's if the Closed Caption is already embedded or included. Thanks,
Written by a customer while visiting sony.com
Customer Rating
3
Difficult to use
on December 28, 2014
Posted by: Over70
It is so small that the light and button are hard to find and use. Hard to control. I'd like it larger with display and ease of use.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
A very good purchase. I love it
on December 28, 2014
Posted by: Mubbs
Very easy to use. Love the remote
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Streaming Not Working
on December 28, 2014
Posted by: Roberto627
Streaming stopped working a few weeks after purchase. The machine is now a doorstop.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonyRespond, December 31, 2014
Hi Roberto627, We're sorry for what happened here. Please visit our support website for the troubleshooting steps. the website is esupport.sony.com Thanks,
Written by a customer while visiting sony.com
Customer Rating
5
Nice unit-Works well-With a lot of extra functions
on December 27, 2014
Posted by: JimDahlgren
We use this mostly for playing DVDs and BluRay disks for the grandkids. Works very well! Also play music CDs. The unit has a lot of additional technology and functionality ( streaming movies, surfing web) that we can't use, since we don't have unlimited wifi/Internet. Remote and some of the functions take some getting used to. Overall, very satisfied!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Love the Netflix streaming
on December 27, 2014
Posted by: Pugsy
All that we expected...
One con: In the "save energy" mode it is a little slow.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Nice and Simple
on December 27, 2014
Posted by: nathanskaggs
This is smart Blue Ray play is quick and easy to use. I especially like the Netflix and YouTube options which can be linked to computers and cellular telephones.
Written by a customer while visiting sony.com