Customer reviews from Samsung US
Samsung - Galaxy S II 4G Mobile Phone - Black (AT&T)
Average customer rating
4.7
(719 Reviews)
Rating breakdown 719 reviews
5 Stars
594
4 Stars
90
3 Stars
14
2 Stars
10
1 Star
11
95%of customers recommend this product.
(
644 out of
677)
Customer Reviews for Samsung - Galaxy S II 4G Mobile Phone - Black (AT&T)
Customer Rating
2
Problems with Galaxy S2
on October 29, 2012
Posted by: kt6600
from Michigan
Expertise:Intermediate
I have had this product for a year and after I "upgraded" to the latest firmware and the problems continued. I cannot wake the phone after placing it in my pocket. The wifi is basically usless, even standing right next to the router the signal strength is poor. It locks up at least twice a day and I have to remove the battery to get it to reset.
Pros: Bright display, Realistic color
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Battery life has been a pleasant suprise
on November 1, 2012
Posted by: Huskertrav
from Arlington, TX
Expertise:Intermediate
Phone works great...apps aren't nearly as plentiful as with an I-phone but are improving as time goes by. Sound quality is superb and I have had no problems with this phone dropping calls.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Update
on November 4, 2012
Posted by: Luvbug2
Expertise:Intermediate
Forgot about updating my phone. When I came across some videos it showed my step by step how to do it. Very easy!
Love the phone just wish the battery lasted longer.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Survived a 12 year old...unscathed
on November 5, 2012
Posted by: hednik
from Texas
Expertise:Intermediate
Great, powerful phone. My son has this phone. Had it for 7 months and even with his carelessness it has withstood it all. Was easy to set up out of the box. Has a great ergonomic feel to it and materials are superb. Expandable memory, battery choices and other options. Updated to 4.0.4 through kies and it's even better.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Lightweight
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible product
on November 6, 2012
Posted by: kultigin
Power downs randomly, gets hot, freezes. Sometimes even power key becomes unresponsive I end up removing battery to power down. It looses wireless connection until I remove battery. I switched to this phone from I-Phone thinking this would be better, breaking the itunes mess but I did not expect this.
Pros: nice paper weight
Cons: Poor quality, Did not meet expectations, buggy
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!
on November 6, 2012
Posted by: Davee1230
Expertise:Intermediate
I've had this phone for about a month or so, coming from an iPhone 4. All I have to say is the Galaxy S2 has impressed me so far. I love the size of it (coming from an iPhone, it's a bit odd, but I'm getting used to it), how fast it is, and the design is pretty nice too (not as good as the iPhone 4, but still good nonetheless). I would recommend this phone to someone who wants something fast and reliable.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, great size, front-facing camera
Cons: no home button (like the international version)
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Truly Excellent
on November 13, 2012
Posted by: HawkinsHollow
This has been my greatest cellular phone experience. Even after having the SIII for a little while, I still think the SII is the best.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: same as always - battery
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy SII Rocks!
on November 15, 2012
Posted by: GutFeelingsByGibbs
Expertise:Expert
Had a hardware issue on the original Galaxy SII. Samsung replaced the unit promptly after a few trips to the repair facility. Kudos!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US