Customer reviews from Samsung US
Samsung - Galaxy S II 4G Mobile Phone - Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(719 Reviews)
Open Ratings Snapshot
Rating breakdown 719 reviews
5 Stars
594
4 Stars
90
3 Stars
14
2 Stars
10
1 Star
11
95%of customers recommend this product. 
(
644 out of 677
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S II 4G Mobile Phone - Black (AT&T)
Customer Rating
4 out of 5
4
awesome just wish it was slightly bigger
on December 3, 2012
Posted by: JAD213
Expertise:Expert
I love my GS2, I had one issue where the first home creen would freeze, no longer having that issue, my only wish is that the phone be a little bigger and/or change the size of the keyboard keys to make text messaging a lot easier. They came close to fixing that issue with the GS3. Other than that, this is my favorite phone thus far.
Pros: Bright display, Realistic color, Lightweight, beautiful yet simple design
Cons: too small
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Pluses and minus
on December 2, 2012
Posted by: mykecusa
from california
Expertise:Intermediate
I have the Galaxy S and upgraded to the S2 as I very much liked the S. Unfortunately the S2 failed where the S succeeded for me in the most critical area ... phone use at home. The S would give me 3, or 4 bars of signal strength at home. The S2 only gives me 1, or 2 bars of signal strength. The other party cannot hear me, and I hear them choppy. The S did just fine, and when I move the SIM card back to the S phone, the phone connection works just fine. While the S2 works just fine for me in 95% of the locations I go, in the most critical, my home, it fails miserably.
I like the bigger screen and the navigation/map applications on the S2 over the S, but miss the Tracking application that was on the S, even though it was not very accurate. I find the bigger screen and Navigation application provides excellent route directions to get me where I want to get.The unit talks to me, so I can keep my eyes on the road. Excellent GPS.
The camera on the S2 is a definite improvement over the S camera in my opinion. I find I do not need to carry another camera with me for those unexpected photo opportunities.
The S2 is a definite step up from the Galaxy S with the exception of the main reason I have a phone at home, worse signal strength than the Galaxy S.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, fast
Cons: poor signal strength
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on November 27, 2012
Posted by: himem
from Alaska
Expertise:Expert
All the Phone needed with no drawbacks...u can spend more for alittle more but for me not necessary
Pros: Bright display, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on November 27, 2012
Posted by: LuvMeUnconditionally88
Perfect for me and i absolutely love samsung.. totally recommended
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The overall product is great
on November 24, 2012
Posted by: Rjn4samsung
from FL
Expertise:Expert
I have it for over a year now, its great i love it. next phone samsung aswell :)
Pros: Built-in speakers, Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
First generation almost always has problems
on November 21, 2012
Posted by: RexInSD
This one had problems with GPS. I had to return it 5 times!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: Did not meet expectations, gps was very poor and inaccurate
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
2 out of 5
2
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GREAT Product!!!!
on November 20, 2012
Posted by: JV107
Expertise:Intermediate
Best Smart Phone on the Market!!!
Used Blackberry for work during the last 15 years,
Samsung has taken the best of all smart phones
on the market and squeezed them all into the
Samsung Galaxy S II.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of Smartphones
on November 18, 2012
Posted by: NarasaK
from India
Expertise:Intermediate
This is my first smartphone and it is awesome.
This is very fast in this era and has all features at high end.
Pros: Bright display, Inexpensive, Lightweight, very thin
Cons: poor battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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